W Fort Lauderdale

Мой отзыв немного запоздал, но мы с мужем с двумя детьми останавливались в отеле W, и у нас был отличный опыт. Мы были там в последнюю неделю июля. Мы пробыли 8 дней. Отель красивый, очень высококлассный. Множество удобств. С тех пор, как мы зарегистрировались, все были очень хорошими. У нас был прекрасный вид на пляж с нашего балкона. Мы останавливались на 21 этаже, и на нашем этаже было очень тихо. Наш номер был очень чистым, всегда приятно пахло, как только вы выходили из лифта в коридор. Отель был очень чистым. В нашей комнате всегда обслуживали. Номер был очень хорошим. Отличный доступ к пляжу. Услуги камердинера были отличными, все были очень хорошими. Мы не ели в отеле, потому что он был довольно дорогим. В целом у нас был отличный опыт, и мы обязательно вернемся к W в будущем.

Worst experience & Horrible advertisement… Only water view was the Rain . Never again

THE HOTEL DID NUMEROUS UNAUTHORISED CHARGES ON MY CARD TOTALLY $1,000!!! AND I’M STILL TRYING TO RECOVER THIS!! Watch out for the charges on your card. Pool area tiles are dirty. Bath water is yellow!! I suggest you stay at the Hilton next door. (I did wonder why on other booking sites the review scores were low in comparison to neighbouring hotels - unfortunately I didn’t take heed!!!)

We got to the hotel to find out the main pool would be closed for august which is one of the main reasons I picked this hotel so super disappointing. Everytime we would call for issues no one would come. No cord for the Bluetooth speaker, no one came. Fridge not cold, no one came. No one serviced our room for trash and towels had to call, and once again no one came so we threw everything out in the hall until someone passing by happened to stop and do it for us. Will never stay here again!

訂的是兩卧室的套房，房間很大，乾淨衞生，非常非常滿意！強推！唯一美中不足是次卧的窗口外面有兩根很粗的柱子，影響觀景。

Piscina espectacular! , enfrente Del Mar y muy buena ubicación. El valet parking es muy eficiente y me costo 50$

We enjoyed staying at the W Hotel. Staff was very friendly, specially the cleaning ladies. What we missed the most was the variety of restaurants in the hotel. We only had 2 options.

After booking a suite for my family for $1250/night I was informed of an issue the night before of our stay that there was a water issue and we would be moved from our original suite in Tower 2 to two adjacent rooms in Tower 1. Raul the head of guess services was accommodating and found us a suite we could move into after staying in the adjacent rooms in Tower 1. He provided two credits at my request 1) $250 to spend at the hotel and 2) $300 for dinner. He was very nice about it, however after receiving my folio I never received a credit for the suite / room differential for the first night. I also noted a $800 credit (which I assumed was for the room differential) but it was listed as a charge on my bank statement. I've left three messages for the W and Raul for clarification and I have not received any return response. I actually spoke with someone who said I'd receive a call back from guest services in a couple minutes, which I never did. My family was really looking forward to a nice time in a nice suite and it's been a poor experience starting with the sudden change and then the lack of response and service afterwards.

For the amount of money spent and having only one night to stay (you had no rooms for another night) you should be able to sit at the pool!!!! Unacceptable for that money to have no available chairs to sit by the pool. Very DISAPPOINTED. The couch was very dirty!