Wyndham Fort Smith City Center

Very clean.. quiet.. great breakfast! The staff was very helpful!

Wonderful stay, kind employees and very accommodating. Reasonably clean.

Loved the style of this older hotel downtown. It has an onsite restaurant in the atrium which was spacious as well as a full bar. The focal point of the atrium was the cascading water feature on the outside of the scenic elevators. The room was spacious and clean. The bed was very comfortable. The king room featured a brand new walk in shower which was nice. Would stay there again if attending an event downtown. Price was reasonable. Had to wait about 15 minutes for the receptionist to show up when i first checked in around 4:00 p.m.

When I stepped into the elevator is was dirty. Glass was not clean, finger prints everywhere and just not what I expect from a Wyndham hotel. My room smelled musty and when I pulled the curtain back there had been an obvious water leak with Black mold. I told the front desk and asked for a different room. I was immediately given a new room. When I arrived in my new room it looked like my 10 year old son made the bed. The hotel is older but it doesn’t mean you can’t wipe the scoff marks off the door or hallway walls. Take some pride in your establishment.

this is a pretty nice hotel for the price. It's conveniently located to cute downtown shops and eateries, and is right next door to the convention center. We had a king size bed with a coach and the room was huge. They have converted the vanity area into a coffee bar and put a small sink in to the enclosed bathroom with the toilet and sink, making it super squished. this worked for just me and my husband, but wouldn't have worked well had we had our kids with us. Bed was super comfortable and parking is free, so we would definitely stay here again. Also, other reviews mentioned the noise from the open area and there is definitely noise on the weekends - if you are sensitive to that, bring something to cancel the noise out.

The staff was so friendly. The hotel was nice and quiet my only 2 dislikes it that 1. The hotel smells a little like mildew which i suspect is because of the waterfall. And 2. One i pulled the night stand out to plug in my charger wverything behind it was caked in an inch of dust.

Loved the a**osphere and uniqueness of the hotel. Staff personnel were pleasant and helpful. Food was good at the in-house restaurant but somewhat expensive and restrictive in portions. Parking was somewhat limited and required to park across the street in a municipal parking facility, making it inconvenient to transport kids/baggage back to the hotel (solution: leave family luggage at hotel first before parking across street). My bad that I did not read the entire website write-up on amenities ... but there are no microwaves or refrigerators in the rooms, and no complimentary breakfast. Hotel is located in heart of old downtown with little in the way of shops/restaurants nearby. It was a nice experience and different from hotel stays in the past ... but would not recommend it for the average traveler.

The design of all floors open to bar/dining/seating areas below cause the noise levels to be out of control. You cannot sleep with loud laughing and talking below. It isn’t mufffled sounds; it literally sound like someone is screaming right out your door. There are also no amenities in the room such as fridge and microwave. Very poor design and sleep. Will never stay here again.

Check in was a disaster! Clerk had me standing at least 15 mins while the line got longer behind me. Had to run my card 3 times. Apparently the paid deposits weren’t in the system yet at 9pm. Ridiculous customer service. Rooms are dated, not enough parking, and over priced for what you get.