Golden Tulip Gdansk Residence

Polecam , duży wybór na śniadaniu . W pokoju wszystko co potrzebne. Wygodne łóżka .

The only thing I have really enjoyed there is the food. It was honestly very good and well worth the extra cost. The waitresses are very friendly and helpful and simply a delight to deal with, especially Victoria. Employees like her make costumers return. The reason why I only rate this place 3 out of 5 is that appart from the restaurant there isn't much to look forward to. When I visit a hotel I expect to get a good night sleep I literally had to sleep on the floor to fox my back I'm not sure who took the decision to put mattresses like the ones you have but maybe that person should sleep on them a few night to see that it is a very bad choice. The walls and furniture in the rooms are dirty . Good job to the kitchen and dining room staff but the rest was horrible .

Touted (and priced) as a first class hotel with a spa, the Golden Tulip disappoints in almost all factors. On the positive side, the all suites hotel has good sized rooms and a very good location. Unfortunately the furnishings are utilitarian and basic and due to the size of the rooms, it caters mostly to families with children. So if you like noisy children all day and evening - you will enjoy this place. Breakfast is a mess with long lines (since the buffet does not allow self service) and mystery offerings (since there are no labels on what is being served and the serving dishes open toward the server, not the customer). Poorly organized. The hotel touted a spa which was a small pool, Jacuzzi and sauna. Unfortunately it was closed during almost my enture stay. There was no housekeeping and repeated requests for fresh towels were simply ignored. With no air conditioning during the hot and humid nights, the windows had to be left open and all the noise from outside (including partying familes late into the night) prevented any sleep. The foam mattresses had a plastic cover which made noise all night. After four restless and uncomfortable days, we were ready to check out and go to a real four star hotel. That's when the problems really became evident. The hotel has a policy that does not allow changes to a reservation and the entire week was billed in full at check-in. This was not a cheap no-refund pre-pay booking so I was shocked at the refusal to refund the charges for the unused days. After repeated calls to my booking agency to no avail, we simply checked out. When I asked for a receipt confirming my check out, the management relented and refunded the charge for for the unused days. No apology, no regrets, nothing. This is not a four star hotel, its a low budget cafeteria style suites hotel. By the way, we moved to the Hilton in the center of Gdansk for the last three nights - a true five star hotel that actually charged less than this place. Never again.

Perfect stay for a family with children - many things are suitable for them here. It was raining outside, so the playing room and a spa zone (swimming pool, jacuzzi, sauna and kids pool) was very useful! Very good breakfast. The sea is really near. Everything, what you see in the hotel photos, is the same in reality. :)

We've really enjoyed this stay. Everything was perfect, starting from the Staff members, though the food, to the room. The distance to the beach is like 2 minutes of walk which we loved. If no weather there is a swimming pool and fitness centre as well.

Amazing service, good food , excelent place. Great hotel and more than hotel. I will stay next time longer. delicious food close to the sea, I recommend IT . very well trained staff, always helpful and always smiling

Property and stay were excellent.. only issue is that there is no a single English channel on TV... also, provision for making coffee / Tea should be provided in the room

The hotel is dirty... They don't change the bed linen... Smelly rooms and toilets are not clean. There is no air conditioner in the room... The equipment and games are very old... Basic Breakfast. The service is bad and unkind ... We Stayed at the hotel 4 years ago and it was excellent. Disappointment.... There is no value for the high price.

We had to attend funeral and we stayed in this hotel. It has very spacious rooms with kitchen unit. Very good breakfasts. I would like to praise mr Mateusz from reception, for his perfect customer care.