Baymont by Wyndham Texarkana

I liked my stay. Rooms could be a bit more up to date.

I had two of my drivers try to check in at 2 AM when the room was rented for the previous evening. The lady at the front desk told them they could not check in because it was after 1 AM…. Very unprofessional reported her to *******, and requesting my money back.!

The room was set up for 1 person not a couple The breakfast was awful Biscuits cold and hard. Eggs were cold. Gravy was cold Will not stay at that one again

The lady at the front desk was extremely rude. She was not in any uniform had no name tag and acted as if she was annoyed that I was there to check in. Felt completely unwelcome by the staff there, especially with the lady at the front desk

The room was comfortable and clean. Only problem we had was with the coffee pot. Not sure if it was missing a part or was broken. The small black tray that is suppose to slide into the coffee pot kept falling out. We had to hold it in to make coffee.

The price was right. 100 deposit was waived. Check in was easy. Shower was hot. No complaints from us at all

This motel had a wonderful bed and linens. It was not as clean as I would have expected. The bathroom floor and toilet were not fully cleaned and the carpet smelled, as did the hallways and elevator--not horribly, but not clean, either. The room we were in definitely needs some attention. The bathroom door did not close, the heater/fan unit made such a horrendous noise that we turned it off, and the hairdryer did not work-- all very inconvenient. The breakfast was good. I would not stay here again without checking out the room first.

I called about 6 times for them to come help with the heat because it wasn’t working they sat in the office and didn’t think to answer the phone

First when we arrived at the property, the desk attendant double charged my credit card even though I booked through *******. My family got a suite room with a king bed and a pull out couch in two conjoined rooms. Neither television had a remote control. When I asked the front desk about it they told me to use the buttons on the sides of the TV. While not a ridiculous request, I find it hard to believe that this is a new issue. Then the next morning at breakfast, the egg patties that I presume were to make some kind of sandwich with as well as the sausage patties were still frozen. Frozen to the point when I put them back Into the chafing pan it made an audible clanging noise. I am not generally a picky person when it comes to cheap hotels and will usually put up with a decent amount of unknown stains and musty smells that come with a chain hotel or motel because usually you get what you pay for but these all seem like easy fixable things that are just being ignored and neglected. I expect more from a Baymont property.