Staybridge Suites Grand Forks

Checked in and building was dirty. Room had not even been cleaned and was still dirty from previous guests. Unchanged bedding, food, full garbages. Staff at hotel said their cleaning crew had quit and the temp one only cleans some of the rooms that they get to. Whole place was in disarray and unsanitary. Had to stay elsewhere short notice and never got refunded.

Amazing service, clean rooms, only complaint was pool water was quite dirty and hot tub jets didn’t work.

Hotel was great - didnt get the room ******* provided in explation- i was suppose to get king bed suite and it was a very smallnroom smallnkitchette

Cleanliness of room needs to improve significantly. A lot of dirt throughout .Damaged items in rooms…..drawer handle bent and hanging, ottomans are so beat up and worn it’s gross to sit in living room . Full garbage and empty alcohol bottles left behind. Only one coffee mug for use in the morning. Drawers won’t stay shut, hazard in bedroom and bathroom. Bedroom doors won’t stay shut in a 2 bedroom suite sharing with other people, no privacy. I was allowed to check in early which was very helpful.

Dirty. Waited two hours after check-in time to get into my suite.

Got in late, super easy check in and very friendly front desk person. The room was very clean and spacious.

Very comfortable and close to everything

We had a suite room with the connecting living space. It was a perfect fit for our family. It gave everyone a little room with a mutual congregating space instead of hopping from one room to the next. The staff we did interact with were pleasant. The building does show some age - slightly damaged/dinged doors, paint, hallways, etc but nothing more than cosmetics. The only surprise for us was that weekend breakfast doesn't start until 7:30. That is about the latest start time I think I've seen. For a traveler looking to get onto the road between 7:30-8, it made our take off a little later as we wanted to take advantage of the service. I feel 7-10 may be more realistic instead of 7:30-10:30? We also could not find an ice machine but we never stopped staff to ask. Overall, would 100% stay again.

Property is very used. The room was in disrepair and there was an unpleasant odour. Pool area was not clean. Tables with food and drink were not cleaned at all over the two days we were there. For the price, this hotel is not worth it.