Donna
1 января 2024 г.
To start, the staff was excellent (except for one person I'll explain in a minute)--very friendly and attentive. We had breakfast at the Bistro (great staff but overpriced mediocre food agreed upon by my entire party--we would have been better off going to a local diner). Then we got to our room, opened the door to encounter a musty smelling room with VERY little extras--no water bottles or tea or types of sweeteners for our tiny coffee cups. The view of the air conditioner units didn't help either. Yes, these are minor complaints, but for $368 a night, I expected more. The most annoying part was in the morning, I went to the lobby for a real coffee which cost $3 (again, I've been to much-less expensive hotels, and there was always free coffee in the morning). I finished it there, and before I went back to my room, I went to refill my paper cup, and the woman at the check in desk asked me what my room number was (with the intent to charge me), and I said, 'Oh, I'm just refilling the coffee cup I already bought.' And she coldly responded, 'It's still $3 a cup.' SERIOUSLY?!?!?!? I handed her cash without a word or smile, but I should have just left the cup on the counter. This hotel was NOT worth the price I paid, and I would not recommend it.
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