WoodSpring Suites Greenville Haywood Mall

I was looking for a cheap stay in the Greenville area because I'm usually pretty happy without a lot of amenities. Unfortunately I got was I paid for and I wished i had spend a bit more for a better place. Here are the things that bothered me. Only 2 pillows came with the room. Tbey were terrible quality and very flat. Hard for my husband and I to get comfortable. No black out curtains, so the sun easilu lit up tbe room early each morning even with the blinds closed. The bathroom light os wired on the same switch as tbe bedroom light so theres no way to see in the bathroom without illuminating the whole space. It was very wasy to hear conversations, TV, pets, and other noise through the walls. The room only comes with hand soap. No travel shampoo, extra toilet paper or other consumable amenities.

The room was very nice, the staff we're friendly and the location is great.

Rooms spelled like pet urine heavy, people up stairs stomped from time I entered room until 3 hours after contacting front office several times finally moved to different room

I absolutely love this property! Not one single complaint! The staff was amazing, the rooms weee comfortable and clean. I will definitely be returning!

The staff was very professional and super responsive!

The staff was very helpful and accommodating

When you pay for a room at a “No Frills” hotel, the only things you expect are clean, safe and quiet. I can’t blame the hotel for the loud kids on our floor, but I can blame them for roaches in our room. That is just unacceptable, because when you see roaches, you wonder if they’re bedbugs as in the unit as well.

On my stay 5/28/23 my husband saw roaches. Of course when we turned on the light they scattered everywhere. When we went to the front desk they were very unconcerned. Went to a new room on the 3rd floor walked in another roach crawled over the pillow walked back downstairs and was given a speech on how the pest control was switching out and I don’t care at this point cause I’m exhausted and irritated. Went to the 4th floor and finally found a decent room but froze the entire night. Talked to the general manager Monday afternoon only to be offered $12. I know where not to stay anymore. Back to the crowne plaza like I always stay best best to pay extra

The staff was friendly and helpful