Sandman Hotel Hamilton

Great soundproofing, you cannot hear anything in the room which was lovely. The location is perfect for a night or 2 en route to Niagara Falls. Our room was on the ground floor. The room had almost everything you need - no kettle though. The shower wasn't particularly powerful either and no bath. We tried to order room service a few times but no one answered the phone, so we went to Moxies, the food was good but I didn't feel particularly comfortable with the service there. Walmart and McDonald's is just across the road which was great. I'd say all in all, it was a peaceful and comfortable stay.

I enjoyed my stay and excellent service

It is essentially in a Walmart parking lot, right beside what appears to be 10 lanes of traffic. Very noisy. Not really near much. Family crisis demanded I cut my visit short and I checked out 2 days early . I have yet to see a final bill and I am unclear if I will receive a refund. It is clear that the room was readily rentable on that last unused day. Minimum. Reserved through *******, and there is notably no way to indicate I checked out early. Yet the hotel says I need to change the ******* reservation first - which I pointed out has no function to do so. Big catch 22. So, I’ll stop booking hotels through *******, if the likelihood is high in the future that deserved refunds will be difficult to collect. I stayed 2 nights. I may have to pay for 4 nights. ******* just adds another layer in non-standard situations.

Nice modern hotel in a poor area of Hamilton. ******* says you get free breakfast. Hotel staff say no breakfast is available. It's bizarre considering Dennie's is attached to the hotel. As a VIP member, they should NOT downgrade the room experience VS what was booked considering we booked in at 4 pm in the afternoon.

my experience at the hotel was fine got there in the early hours of the morning checking process was quick staff very helpful spend two nights will definitely stay there again should the occasion arises

Excellent customer service makes all the difference in a persons stay and this hotel exceeds that and then some. Will definitely do another visit.

The hotel was great. Friendly service, very well kept in terms of cleanliness and organization.

Only issue was with the fixtxures In the bathtub and lack of hot water. My wife had to call the front desk to draw a bath. Fixture was weird

It was by far the best stay at a hotel ive ever had, the staff here are amazing the rooms were very clean. All in all we had an amazing stay if your looking for a hotel in Hamilton id highly suggest going here you wont reget it