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Irene
Улучшенный двухместный номер
Гость проживал в февр. 2025 г.
В одиночку
Отзывов: 1
5.0/5
Превосходно
Опубликовано 31 мар. 2025 г.
Having stayed at many hotels around the world, this is really one of the best. Convenient location, competitive price, nice view, spacious, tastefully and thoughtfully furnish and most importantly excellent service by the staff. The duty manager Sam Zhang was extremely welcoming and helpful. When the food delivery robots were all busy as it’s the peak hours, he personally brought my food up. Mr Allen Jiang from the concierge was also very helpful during my stay from start to end, helping me my parcels and luggages. It’s the best place to stay at in Hangzhou, especially if you are attending a concert or event at the stadiums nearby.
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Ответ от объекта размещения: 尊敬的賓客,看到您對我們的認可,我們倍感鼓舞。作為與杭州國際博覽中心一體的會議商務酒店,我們秉承用心做事、細心服務的理念,始終以“峯會級服務”為初心。酒店坐落於錢塘江南岸,錢江三橋以東,蕭山區錢江世紀城核心區,酒店距錢塘江邊直線距離僅1千米。酒店環境優美,配套設施完善,更有6.5萬平方米的空中花園免費開放,是目前亞洲面積最大、功能最全、中國特色最濃、生態環境最優的屋頂花園。杭州正值滿城花香時節,期待與您再次共繪江南記憶。祝您萬事順遂,常享旅途美景!
IvieT
Улучшенный двухместный номер
Гость проживал в мар. 2025 г.
Семья
Отзывов: 4
5.0/5
Превосходно
Опубликовано 10 апр. 2025 г.
Nice experience. The room was clean and spacious. We really liked the park nearby and the view.
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Ответ от объекта размещения: Dear guests, we are encouraged to see your recognition of us. As a conference business hotel integrated with Hangzhou International Expo Center, we uphold the concept of doing things with heart and careful service, and always take "summit-level service" as the initial heart. The hotel is located in the south bank of Qiantang River, east of Qianjiang Three Bridges, the core area of Qianjiang Century City, Xiaoshan District, the hotel is only 1 km away from the Qiantang River. The hotel has beautiful environment, perfect supporting facilities, and 65,000 square meters of sky garden is open for free, which is currently the largest, most comprehensive, most Chinese characteristics, and the best ecological environment of the roof garden in Asia. Hangzhou is full of fragrance season, looking forward to painting Jiangnan memories with you again. Wish you all the best and enjoy the beauty of your journey!
Гость
Суперлюкс
Гость проживал в нояб. 2024 г.
Поездка с друзьями
Отзывов: 1
5.0/5
Превосходно
Опубликовано 4 февр. 2025 г.
I came to this hotel to see the badminton HSBC World Tour Finals. The hotel was perfectly situated for that, within walking distance. Perfect for a break between sessions, and not having to deal with the crowds and transport rush.
Hotel is clean, room very big, staff friendly.
The garden was gorgeous too. It's a pity I didn't have more time to enjoy the hotel!
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Ответ от объекта размещения: 感謝您對杭州國際博覽中心北辰大酒店的信賴與選擇!杭州國際博覽中心北辰大酒店是杭博配套豪華型商務酒店,坐落於錢塘江南岸,錢江三橋以東,蕭山區錢江世紀城核心區,酒店距錢塘江邊直線距離僅1千米。酒店環境優美,配套設施完善,更有6.5萬平方米的空中花園免費開放,是目前亞洲面積最大、功能最全、中國特色最濃、生態環境最優的屋頂花園。 得天獨厚的地理位置,方便快捷的交通網絡,是各類展覽、會議、活動的理想舉辦場地。我們秉承用心做事、細心服務的理念,致力於用貼心的服務給您家人般的照料,讓酒店成為您旅途中有家一般温暖的地方,希望我們會是您一直不變的選擇!祝您工作順利、生活愉快!
Гость
Двухместный номер бизнес-класса
Гость проживал в окт. 2024 г.
По делам
Отзывов: 1
4.5/5
Замечательно
Опубликовано 14 нояб. 2024 г.
The hotel was clean and tidy, our room had a broken shower head and the aircon didnt really cool the room, we suspected the cleaner turned it back to 26 every time they had been in too as it would only be changed after the room was clean, this was probably the only negative. overall the hotel was very good
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Ответ от объекта размещения: Thank you for choosing North Star Hotel, Hangzhou International Expo Center! I sincerely apologize for the unpleasant experience you had during your stay with us. We will address the issue and hope to provide you with the best experience next time. Thank you again for choosing our hotel.We uphold the principle of doing things with care and providing thoughtful service. We are committed to providing you with attentive service that feels like family care, making the hotel a warm and welcoming place for your journey. We hope that we will be your constant choice! Wishing you success in your work and happiness in your life!
Гость
Суперлюкс
Гость проживал в нояб. 2023 г.
В одиночку
Отзывов: 4
4.5/5
Замечательно
Опубликовано 6 дек. 2023 г.
The executive suite was as spacious as shown in the pictures with great view over the expo centers and landmark building. The rooms were clean and fairly equipped. There was a lot of cabinets to store your belongings. Facilities are good, gym is correctly equipped and very spacious. Bob at the reception was very helpful. One key improvement is the air conditioning, the room was hot and ventilation requires to open the windows to cool down inside the suite, the AC not being functional at that time of the year. The bathroom mirror lights are also very hot which does not help to cool down the room as the saff keeps it swithed on after the cleaning.
Breakfast was fair with a big dining room and choices between western and chinese food options.
The lounge bar is a bit lame. I did not try the Sky Garden, i will try next time.
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Ответ от объекта размещения: Dear Guest,We deeply appreciate your emotional feedback.It is worthful and helpful to us.We believe that you have had a wonderful and memorable time at our hotel.We are very plaesed that you are satisfied with our facilities,location,foods and service. But as your said,you felt uncomfortable due to overheated air conditioning.we also fell sad about it.Moisture will clouding the mirror when you took a shower,so we installed the bathroom mirror lights that can heat.But it might raised the temperature of the room.The matchless Sky Garden is the one and only in Hangzhou.We invite you to have more experiences sincerely,feel four seasons,encounter more beauty.Take care and stay blessed!Hope to see you soon.
Гость
Улучшенный номер с двумя кроватями
Гость проживал в авг. 2024 г.
По делам
Отзывов: 3
3.0/5
Опубликовано 6 окт. 2024 г.
Good Service
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Ответ от объекта размещения: 尊敬的賓客,非常榮幸我們的優質服務,能讓您的杭州之旅留下美好的回憶。我們秉承用心做事、細心服務的服務理念,致力於用貼心的服務給您家人般的照料,讓酒店成為您旅途中有家一般温暖的地方,希望我們會是您一直不變的選擇,我們全體同事誠摯的歡迎您常回家看看!祝您工作順利、生活愉快!
Ответ от объекта размещения: 看到您對我們的認可,我們倍感鼓舞。作為與杭州國際博覽中心一體的會議商務酒店,我們秉承用心做事、細心服務的理念,始終以“峯會級服務”為初心。酒店坐落於錢塘江南岸,錢江三橋以東,蕭山區錢江世紀城核心區,酒店距錢塘江邊直線距離僅1千米。酒店環境優美,配套設施完善,更有6.5萬平方米的空中花園免費開放,是目前亞洲面積最大、功能最全、中國特色最濃、生態環境最優的屋頂花園。杭州正值滿城梅香時節,期待與您再次共繪江南記憶。祝您萬事順遂,常享旅途美景!
Ответ от объекта размещения: 尊敬的賓客您好。衷心感謝您的優質評價!您的滿意是我們前進的動力,非常感謝您對我們的讚揚!我們會繼續保持專業和用心,提供更好的服務。酒店坐落於錢塘江南岸,蕭山區錢江世紀城核心區,杭州國際博覽中心擁有全面的配套設施與眾多優惠活動。很高興能夠滿足您的期望,我們會繼續努力提升服務質量。期待未來為您提供更多精彩。
Ответ от объекта размещения: 尊敬的賓客: 您好!感謝您下榻杭州國際博覽中心北辰大酒店,更欣喜能與您共享這場音樂盛宴的璀璨時光!酒店離大蓮花衹有一站地鐵距離,到地鐵站300米,步行到大蓮花約20分鐘。離體育館更近,酒店步行過去10分鐘。看演唱會看比賽很方便。據悉,奧體中心將迎來多位國內外巨星巡演,期待下次與您共赴音樂之約時,能以錢塘江的晚風作弦,北辰的燈光為譜,再續這場城市與音符的浪漫共鳴! 祝您珍藏每一段旋律,期待與您和音樂的下次相逢!
Ответ от объекта размещения: 尊敬的賓客,感謝您的點評!酒店離大蓮花衹有一站地鐵距離,到地鐵站300米,步行到大蓮花約20分鐘。離體育館更近,酒店步行過去10分鐘。看演唱會看比賽很方便。同時非常榮幸我們的優質服務,能讓您的杭州之旅留下美好的回憶。我們秉承用心做事、細心服務的服務理念,致力於用貼心的服務給您家人般的照料,讓酒店成為您旅途中有家一般温暖的地方,希望我們會是您一直不變的選擇,我們全體同事誠摯的歡迎您常回家看看!祝您工作順利、生活愉快!
Ответ от объекта размещения: 尊敬的賓客,感謝您的點評!酒店離大蓮花衹有一站地鐵距離,到地鐵站300米,步行到大蓮花約20分鐘。離體育館更近,酒店步行過去10分鐘。看演唱會看比賽很方便。同時非常榮幸我們的優質服務,能讓您的杭州之旅留下美好的回憶。我們秉承用心做事、細心服務的服務理念,致力於用貼心的服務給您家人般的照料,讓酒店成為您旅途中有家一般温暖的地方,希望我們會是您一直不變的選擇,我們全體同事誠摯的歡迎您常回家看看!祝您工作順利、生活愉快!
Ответ от объекта размещения: 尊敬的賓客,感謝您的點評!酒店離大蓮花衹有一站地鐵距離,到地鐵站300米,步行到大蓮花約20分鐘。離體育館更近,酒店步行過去10分鐘。看演唱會看比賽很方便。同時非常榮幸我們的優質服務,能讓您的杭州之旅留下美好的回憶。我們秉承用心做事、細心服務的服務理念,致力於用貼心的服務給您家人般的照料,讓酒店成為您旅途中有家一般温暖的地方,希望我們會是您一直不變的選擇,我們全體同事誠摯的歡迎您常回家看看!祝您工作順利、生活愉快!
Ответ от объекта размещения: 尊敬的賓客,感謝您的點評!酒店離大蓮花衹有一站地鐵距離,到地鐵站300米,步行到大蓮花約20分鐘。離體育館更近,酒店步行過去10分鐘。看演唱會看比賽很方便。同時非常榮幸我們的優質服務,能讓您的杭州之旅留下美好的回憶。我們秉承用心做事、細心服務的服務理念,致力於用貼心的服務給您家人般的照料,讓酒店成為您旅途中有家一般温暖的地方,希望我們會是您一直不變的選擇,我們全體同事誠摯的歡迎您常回家看看!祝您工作順利、生活愉快
Ответ от объекта размещения: 尊敬的賓客,感謝您的點評!非常抱歉沒給您一個完美的體驗,沒能及時收到您的反饋。酒店離大蓮花衹有一站地鐵距離,到地鐵站300米,步行到大蓮花約20分鐘。離體育館更近,酒店步行過去10分鐘。看演唱會看比賽很方便。同時非常榮幸我們的優質服務,能讓您的杭州之旅留下美好的回憶。我們秉承用心做事、細心服務的服務理念,致力於用貼心的服務給您家人般的照料,讓酒店成為您旅途中有家一般温暖的地方,希望我們會是您一直不變的選擇,我們全體同事誠摯的歡迎您常回家看看!祝您工作順利、生活愉快!