Hanoi Pomihoa Hotel

I’ve got bad day cause cockroach came up my room. I called them later They helped me. Bathroom was smell too much bad. But location is good. Close Kim lake of downtown area.

房間隔音差，晚上洗澡沒有熱水，唯獨走路去還劍湖400-500公尺就可以走到，還有酒店有停車場。整體而言感覺不好，不會推薦入住。

Vị trí Ok 👌. Khách sạn hơi cũ, dịch vụ khôg được tốt

早餐很少，去的晚就沒有了

This hotel is the worst hotel I have ever stayed in.We went as part of a group with TripADeal. The bathroom was dirty and the shower floor was covered in black mould and the shower glass was so dirty. The bed sheet had markings and the spare pillow had blood on it. The breakfast was very underwhelming. The server dropped the watermelon she was cutting but instead of throwing it out,she continued to cut it. In one of the bedrooms in the fridge was rotten food that had obviously had been there a while. Interesting to note,I got very sick with pneumonia after we left this hotel and I think this is because of the mould and condition of this hotel Beware!!!!

A basic hotel, very basic breakfast but location OK. Flip switch ON in room to get hot water! Lives up to a 3 star rating - old and worn hotel. I recommend Pine & Dine Sky Bar, 150metres away for a great roof top bar experience, great, affordable and tasty cocktails, happy hour 5 - 7pm, tasty food too. Exit hotel left, then left again, cross road and it’s on left, 14th floor of Bendicer Hotel & Spa. 360 degree views of the city.

I had to pay extra for a new room because they had put me next to an elevator and I asked to be moved because of noise. Room size for a deluxe room I had booked was too small. Condition of new room I was switched to after paying extra was poor, shower was leaking , water flow was very slow, fridge in the room was not working, breakfast was always cold, coffee and tea pots were dirty. Hotel is next to a busy road with lots of traffic.

This Hotel is by far the worst I have encountered. It was ill maintained, dirty and unclean in the most basic parts. Making things worse the local tour organisation blamed me for accepting it in the tour itinerary. My wife and I spent less than 10 minutes in this hotel, it presented awful, the tour representative was unprofessional and his so called boss was rude. This was a TripaDeal tour locally operated by Asia Vacations Group? Being introduced to our room, we were just blown away and angry by the abysmal accommodation offered. The bed was roughly made and dirty with human soiling and very poor presentation in all areas of the room. The ensuite was even worse, eg tiling on the floor and walls being broken and falling apart. The worst was the toilet seat which displayed recent dirty yellow urine droplets on the seat. This was the last straw and we refused to accept this accommodation. A change of room was offered but we did not accept due to the extremely poor hotel and its offerings.

The hotel was located at a super busy and noisy free way, in between construction sites. The lobby was sad, the corridors and rooms gloomy at the best. The hotel is not located in the old area, not in the French quarters.