Cresta Jameson Hotel

This place is awesome and the workers are very nice . The staff are ready to help.

Location is sketch at night. The hotels is clean; Customer service training is advised.

Very good for Zim. They really try to make things as comfortable as possible

Pleasant place to be,good food,big and spacious rooms.Need to improve on Airconditioners and fridges.

I was enticed by the competitive prices offered by the hotel as compared to other big hotels in the capital but my two day stay was a mixed bag of good and bad experiences. Some staff members especially the reception teams that were there on the 8th when I checked in were quite receptive. Personnel whom I interacted with over the phone for help in the room completely ignored whatever they had promised to sort out. Someone said please call again after sometime because he had just picked the phone when he was passing through, one wonders then why he bothered to pick the call when he was not prepared to at least take the message. On the 11th my simple request for an iron ended me regretting why I did so in the first place. However, I was impressed with Management whom I met on the morning when checking out, the male manager(big in stature) actually carried my luggage that included a sack which had some sugarcane plants to my surprise. The reason I have taken this time is really premised on the need for hotel to improve on these small issues but that matter to clients. Jameson Hotel has been my organization's strategic partner and assist us a lot hence by pointing out these issues I am very much eager to see the hotel growing. I hope this will be taken positively and please be advised that this information will be for the hotel only. I wish to come back once again and even recommend the hotel. Thank you

Hotel staff should be more firm with noisy residents. I struggled to sleep at night because of some noisy boys who were booked next to my room.

Stuff were great and i loved the breakfast ,hotel was clean,stuff welcomed special requests.All my needs were met

The rooms, conference and parking space for vehicle is exceptionally good. Staff was very friendly. I felt like l could stay at the hotel for good. However the only challenge noted was noise pollution during the night. This l could not penalize you because it's bend you.

excellent quality service and delicious food. The Duty managers ensured comfort and always checked on me to ensure any arising issues were addressed promptly. The chef would make a surprise Dishes from time to time and I loved it.