Aurelius Imparatul Romanilor

Hold fashion The service Tame not nice at all I call to reception to ask for shampoo The didn’t answer

very big hotel with good location. the service is good and there is a lot of space

Very nice !! The trip was excelent

The best place that you can stay

房間很大，設施一般，環境不錯，在山裡，上山的路都是彎曲的，早餐不錯，酒店都是免費帶早餐的，下網上定的時候選無早餐即可，其實酒店是帶的。

Es war sehr schön und sauber

This hotel is quite old but it is very surprising how the current management team manages to keep it up in such a good shape. The rooms are very big and the furniture is up to decent standards. The most impressive part of the hotel is the spa and especially the hot tub which is outside the hotel and in the open air. One can really spend quality time there, relax and unwind. A pool and various jacuzzis are avialable also inside the spa. The breakfast is decent and also the restaurant, which is offering on the menu traditional Romanian dishes and a decent assortment of wines. For what is has to offer, the hotel is quite expensive and the rule that applies here is that if the demand is high, then also the prices are high. Usually the hotel is fully booked during wintertime and aspecially if there is enough snow on the ski slopes. In the off-season the hotel is mostly empty BUT the prices are still high.

First, remember you are in Eastern Europe not Paris, so keep this context during your whole visit to Poinana Braşov and the hotel. The decor feels like late 18th century which we loved. Chandeliers, red carpet, enormous rooms/lounges, and bathtub. View of ski resort and lake is stunning, and location is five minute walk to the tram or gondola. Also, can rent all ski equipment at the hotel for 15 USD in lei. Breakfast was great, and again very relaxed for families with kids. The restaurant has many of choices of traditional Romanian meat dishes, the decor and wild boar on the wall again adds to a cultural delight. There is no hotel transfers to Braşov, but is easy to use Uber or Bolt. Even in snow storms, an Uber arrived at ski resort from Braşov in 20minutes, and only cost 10usd for ride to old town for dinner. This hotel and resort is a cultural delight, don’t miss, and remember you are not in Paris or the Swiss alps for a reason:) enjoy

Our stay was a mixed bag: an impressive façade and spacious accommodations but significant shortcomings in facility management and staff conduct. We booked a premium suite to celebrate my wife’s birthday with our daughters amid the picturesque mountain scenery. We were initially impressed, but issues soon became apparent. Inoperative in-suite sauna, a defective window, an unstable chair armrest, tired old mattresses, no plug near the coffee maker are examples in our suite. Despite assurances of repair from reception staff, the sauna was never fixed, and staff were dismissive when inquired about. Cristina at reception was particularly discourteous and unprofessional. The breakfast buffet fell short of expectations: inadequate replenishment of food and beverage items, cold eggs, and uncleaned tables. The swimming pool area, though aesthetically pleasing, posed safety hazards due to slippery floors. Inflatable toys for kids were all pierced and unusable. We observed kitchenware being soaked in the hotel pond while returning to the hotel at night -＞ a potential food safety issue? When trying to discuss the issues with the manager on duty at check-out, we were told (by Cristina) that there was none that day. If true, that might explain the operational deficiencies. Inconsistent service quality and neglect of maintenance indicate a disregard for customer satisfaction and operational standards. Improvements in management and infrastructure would be needed to align with expectations of discerning travellers. Overall, an unpleasant 'aftertaste' outweighs the positive aspects of our stay. We'll only consider coming back to this establishment if big changes are implemented.