Windsor Terrace Motel

Was good for a overnight stay for work....

We have stayed a few times at this Motel due to its location and convenience. It was nice to see they have finally made some improvements with a new floor in the shower of our room and a new shower curtain. Overall it is the poorest quality Motel we have stayed in in all our years of travel, but it serves a purpose, so we will go back again

The reception staff were indifferent to my needs. The bed lights and desk light weren’t working. I asked about it and was told that I could leave a note for the following day. When I said that I would need these lights, it was found there was a blown fuse. The mattress in the room sagged and was so uncomfortable. One of the towels had a hole in it. There was mould on the shower curtain. The one wine glass was dirty. The sensor lights in the hallway downstairs were full of bugs and the light fitting had bugs coated around the outside. The area of Windsor was lovely. If the motel put in a little effort it would be lovely. But it was like they couldn’t care less. Never again.

Appalling place to stay. Towels were stained and falling apart. Balcony dirty with cigarette butts on the ground. Table and chairs filthy. Remote for TV didn’t work and requested for this to be fixed, was handed batteries to replace. Still didn’t work and was told to use buttons on side of the ancient TV that didn’t get all Sydney channels. Wifi dreadful. Bathroom exhaust filter broken and resting on top of shower rail. Old rattler air conditioner that you needed to stand on chair to adjust and so loud. Could not sleep with it on

Horrible. Booked a twin room and discovered it was with a double bed. NEEDED 2 single beds. Person at the front desk very dismissive and basically said it was tough luck and that's all they had! No choice but to stay here with the double. Room did not have towels or cutlery. Bath mat supplied had dirty footprints on it! Went to front desk again and asked for some towels and the man very grudgingly got us some. Linen was dirty with cigarette burns and oily stains. Service extremely poor. Needed earplugs for the air conditioner it was so loud.

A family of 5 really enjoyed 2 nights in this great motel. A bang for every buck!

My daughter and I stayed there for two nights. The TV remote did not work and I complained various times. I was told to use the buttons on the side of the TV. Really not acceptable. The exhaust fan in the bathroom was scary and had no cover. On the upside the location is fantastic. The owners have done nothing to upgrade the hotel in years as I have stayed here various times. It is a shame because it has so much potential. The driveway needs fixing as the front and back of your car gets smashed everytime you drive over it. The carpets are so worn it not even funny. Such a shame it has a lovely outlook over the river. I can say they have fixed up the garden out the back which looks so much better.

Cool looking hotel with views over the river. No fuss stuff.

Staff not overly friendly but good sized room. Clean and cheerful. Bathroom is small and needs updating. Good at the price.