City Life Hotel

We stayed here to be close to the airport for an early morning flight. We had to leave for the airport at 3:30 am. It was adequate. Had a nice little balcony facing the beach. It was very clean. Beds were comfy. But if you're leaving in the middle of the night it could be a little scary because the hotel isn't a 24 hour hotel. The price was right, but we almost had to let ourselves outside and lock up for them and possibly get locked out in case we needed to come back in to call for our cab again. But we didn't have to luckily. It has mainly what you need though but dated.

This property was atrocious. We went to checks in and there was billed proof glass at the counter, a huge panel of security monitors visible in the lobby and it is on a terrible street. I attempted to give it the benefit of the doubt and when I went upstairs the hallway has wires dangling from what appeared to be a ripped out security camera. The room was dirty as is couldn’t even use the restroom, I saw evidence of bed bugs and there was literally a window that showed into the room from the hall that passing guests could look in. We were in the room 1.5 minutes bf immediately leaving and notifying reception we would not be staying bc it was dirty and unsafe - they refuses to reverse the charge they made just moments before. I immediately booked another location and filed a charge back. DO NOT BOOK HERE. You have been warned

The staff were the best. So helpful and knowledgeable and friendly. The area of town wasn’t the nicest. It was a short walk to downtown, buses to everywhere, the old port, and the cruise ship terminal. The hotel was clean and quiet.

Enjoyed our stay at this great hotel with the family! Great hotel, amazing staff and great location! 5 minute walk to the ferry port, 10 min walk into the city centre, bus stop conveniently right outside. Excellent location! Staff is super friendly and gave us the best advice to see the city, recommendations and assistance when needed. Thank you again to Christina, Sofia, Gregoris and the team! Will definitely visit again, you made our stay in Crete so memorable.

The location was perfect for the ferry. The beds were uncomfortable, it’s on a busy street, and the bar was not particularly accommodating. Our room was not ready and we had to wait over 30 mins for it despite arriving 2 hours after check in time.

Fantastic. Dubious at first, but probably the closest thing to an airport hotel, with good basics you can’t take for granted in Crete, like a hairdryer, great AC, extra towels, and it was scrupulously clean. Close to pharmacy, bakery, supermarkets, and the divine restaurant Taverna Vardis. Luggage storage, a cafe, nice patio kind of lounge for drinks even if facing the main road. Offered a breakfast you order the night before. For the breakfast, they set your table and have it waiting at the time you select. Good food, French Press style coffee. My mother was discharged from the hospital (hip replacement) straight to the hotel and they were SO helpful. Gave us privacy and support where we needed it. Tiny lift but worked a treat.

Great little hotel only problem was no hot water

The staff was professional and helpful. Everyone wore masks and hygiene was a top priority. The rooms were clean, cool, and quiet.

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