Quality Inn Festus

Was okay, could use upgrades

On top of the place being older it was unclean, elevator was shotty, loud banging from the elevator all night, and staff was not friendly! To make things worse, in the middle of the night they rebooked my room to someone else and they walked in my room while I was sleeping and woke me up! Startled I yelled and they apologized. I called the front desk and the clerk acted like it was my fault I was in the room she double booked!

i liked the bad and the room had heat. Toilet did not flush. Lack of waterflow in sink. Breakfast buffet was a joke.

This hotel needs lots of TLC. it looks like they are running short of stuff or management just doesn’t care.

I canceled my appointment yesterday I got told I was going to get my money back. They scheduled me for two different days. Both of them got canceled so they said but I still haven’t got my money back that’s $250 for two nights I haven’t even got to use that I got told was canceled. I talked to the manager and all he did was hang up the phone on me and didn’t pick up when I kept trying to call.

The pool isn't heated and is freezing. There isn't any open bar and night life for years at the hotel definitely not as advertised .but if you need a room, it is equivalent to any of the *3 hotels room

I booked it for convenience and the fact that it had an indoor pool for my active boy to play in. Instead, the indoor pool may as well of been outside. It was freezing in the room and the temp of the pool was too cold for me to allow my son to play in. Then I thought I’d let him run on the treadmill or elliptical. Not a chance. The exercise equipment was broken. The hotel itself was cleanish but run down and old. The blackout curtains were hanging on both sides and a lampshade was broken.

The hotel was dirty inside the room, hallways, and elevator. My 18 month old kid found a joint laying next to the bed on the ground. Pool area was dirty, room heater had it like a sauna while the pool water was freezing. Front desk worker was very helpful issuing a refund when I brought the joint to her and requested a refund and checked out a couple hours after checking in. Would not recommend to anyone. $50/night is what it should be VS $120/night. Parking lot on west side of hotel looks very shady as well. DO NOT TRUST THE PHOTOS ON BOOKING SIGHT!!!

First of all when I book this I left a note saying I needed a handicap room. They had not even read the note and there was no handicap room available, but they were commentating and getting a room where she didn’t have to walk very far only when we got in the room, there was hair in the sink and then we checked the bathtub. There was a lot of hair in the bathtub and then on the toilet there was P when you left lifted the lid there was P then that thing that goes around the bottom of the wall. It was coming out in a couple of places where my mother could trip. I had gone up the next morning and ask them to send someone down there to fix it. Also, every time you turned on the sink water it sprayed you and I asked him to fix that, far as I know, nobody came to fix it because I was still getting wet. I would not recommend this place I wasn’t given any kind of reduced rate for my motel. We had to keep asking for wash cloths. The maids came at like 8:30 in the morning instead of waiting till later to come and clean the room, I was very unsatisfied.