Jennifer
24 февраля 2024 г.
Booked in January, rang to enquire about parking and if hotel had lift as we are slightly disabled. Receptionist said there is a lift and we were in room 238, 2nd floor near the lift, front of hotel. On arrival we were given room 120, first floor, back of hotel, which was as far from the lift as was possible. We queried this but were told we were definitely in room 120. Very disappointing. Room was adequate but not sure how it qualified as a Superior room. Hardly room to walk round the bed, shower over bath unsuitable for many people as bath is high and nowhere to hold on to.
Перевести