Best Western Hotel Hillerod

滿意，不錯

This is an older hotel under the Best Western brand, and its dated quality extends to the attitudes of its staff. On a sunny day, the room gets very warm. Since the building is probably well insuated, it stays that way. There's no air conditioning, and when I went downstairs to ask for a fan, I was told they were all out. So I was stuck sleeping with the windows flung wide open, but no real change in temperature. There's also no vending machines, and their restaurant closes early. I asked the elderly woman at the reception desk if I could please have some ice water. She obliged, nicely enough. I went downstairs a couple hours later and made the same request to the gentleman who replaced her on a new shift. He asked if the previous woman had charged me. I said "no". He said he'll see what he could do. He came back with some ice water, but before handing it to me, made sure I understood that this was the last free one I would get, and he'd have to charge me from now on. I stayed in my room the rest of the night, and vowed never to stay at this hotel again when I'm in Denmark.

Sure, here's a simpler version: We chose this hotel because it was close to a sports event we were attending. Sadly, we didn't like the design or how comfortable it was. We expected more for what we paid. The breakfast was okay, nothing special. The restaurant had good food, but the place looked bad. Overall, we wouldn't suggest this hotel if you want a nice place to stay. Convienient if you look for a place close to the big event hall.

I often go to Best Western Hillerod for professional trips. This hotel have basic style, but it is very clean and close to office (20 minutes walk). It is also not far way from Hillerod center & Castle (15-20 minutes walk) Staff is extremelly nice, rooms are quiet

Good food for breakfast, clean rooms, kind personnel, the internet connection would be great if it was a little bit fast. It's a good thing that reception is 24/7 available (if there are any concerns)

This is an older hotel under the Best Western brand, and its dated quality extends to the attitudes of its staff. On a sunny day, the room gets very warm. Since the building is probably well insulated, it stays that way. There's no air conditioning, and when I went downstairs to ask for a fan, I was told they were all out. So I was stuck sleeping with the windows flung wide open, but no real change in temperature. There's also no vending machines, and their restaurant closes early. I asked the elderly woman at the reception desk if I could please have some ice water. She obliged, nicely enough. I went downstairs a couple hours later and made the same request to the gentleman who replaced her on a new shift. He asked if the previous woman had charged me. I said "no". He said he'll see what he could do. He came back with some ice water, but before handing it to me, made sure I understood that this was the last free one I would get, and he'd have to charge me from now on. I stayed in my room the rest of the night, and vowed never to stay at this hotel again when I'm in Denmark.

Customer service was great. Breakfast excellent. Good location next to bus and supermarket. Price highly expensive not worth the actual hotel facilities. Rooms very poor, small beds, small bathroom, poor quality of toilet paper, no air condition.

This will be better than a Best Western in the US. They go farther in Denmark to give you a decent breakfast. The service is impeccable. Price was reasonable. Convenient location. Hillerod has a good Vietnamese restaurant. To To Kitchen. The hotel has a good restaurant as well.

The hotel location is very convenient. Good breakfast is included. The hotel has an old section with not so good rooms. But I was upgraded to a nicer room in the newer section of the hotel which was much better. I don't particularly like integrated showers that wet the whole bathroom. But it seems to be common in Europe.