Krystal
20 февраля 2024 г.
First, to get into the parking lot entrance is sometimes closed off. I’m not sure why they block the one entrance.
Second, the connection rooms which I was in not by choice was so thin that I heard everything that the people were talking through our door! I clearly heard their whole conversation clearly. They need to insulate better. I’ve never been to a hotel that the walls were that thin!
Third, the guests one floor up was jumping all hours of the night. We were there for a tournament and felt like they were going to come through the ceiling. We did not get a good night sleep.
Fourth, the house keeping one day came so late when we came back to room at 4 and when I asked to come back said we were leaving at 4:30 they said it was too late! The next day, they knocked on the door at 10 am n I asked to come back at 1. When we returned at 3:30 it was not cleaned. We had to shower n rest before leaving 5. They said they were going to be gone again! So we got towels for 2 days in a row!
Fifth, the breakfast waffle machine was broken our whole stay.
Lastly, I asked for late checkout. The front desk said they would charge $40 extra if I wanted until 1 pm.
We travel often and other places do give late checkout 1 without a fee. If late like 3 or 4pm try sometimes charge!
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