Holiday Inn Express & Suites Dayton-Huber Heights

Overall a good experience. At check-in, the person at front desk asked if we needed to use the pull-put sofa, which we did. So she gave us fresh sheets, a duvet, and one pillow to put on it. When we got to the room, the pull out was already made up, but clearly had been used previously. There appeared to be only one person on duty, so rather than request to have it changed, we just did it ourselves so we could go to bed without waiting. There were a few spots in the tub corners that could have been better cleaned, appeared to have some mildew building up. But the beds were comfortable, there were enough towels in the bathroom, the room was quiet, and we could all stay in one room for a decent price, close to our route of travel.

When we arrived the front desk said your room isn't ready. She called someone then promptly gave me the key and said it was ready. It wasn't that clean. The pillow cases had mascara on them and the floors hadn't been vacuumed. When we looked in the shower, there was a used was cloth hanging on the shower head.

Stayed for two nights to visit the AF museum and a music event at the Rose Center. The staff was great and the facility was good, but probably due for some touch-up renovating. I didn't care for the liquid bath soap. I was unable to access the wifi with my laptop. I went to the desk multiple times with 3 different desk employees, could access standing at the desk, but as soon I went into my room (110), I lost access. I would not stay here again due to the wifi alone.

Very beautiful inside and out! The room was spotless and so comfortable!

The property was ok. The staff were fine. The discouraging thing was we were charged an additional $25 fee with no explanation. We noticed this charge pop up on our credit card after we had left the hotel that morning. I have called corporate to get an explanation for the up charge and not return call has happened with an explanation.

Friendly receprion, room was clean and neat! My preferred place to stay in Huber Heights, Ohio!

Arrived after 11, no one was at the desk. There was a sign that they stepped away but they came back within a couple minutes. I checked in, went to my room but the key didn’t work. So I had to go back to the l front desk and wait more than a couple minutes for the employee to come back. I understand minimal staffing but I was tired and wish my key would have worked the first time and that I didn’t have to wait a second time at the the front desk. Bed is okay but not the most comfortable. Hotel is clean.

I am so grateful to the excellent staff for getting my room prepared with a crib and bath mat for my child. They went above and beyond to make sure we had what we needed. Thank you, Brian, Rick, and Tammy!

Took forever to check in and there was only 1 person in front of me.