Best Western Plus Huntersville Inn Suites Near Lake Norman

It was a nice location

The room was clean, carpet in good condition, new tub insert. We stayed once a year prior to covid and it was always comfortable. But, this time, the bed was a hammock, outlets on the lamp were very loose and would not hold plugs. The door needed a good push to get in, the entrance light flickered off and on, there was no fire alarm in the room. There was a beeping in the hallway every 30 seconds, sounded like the fire alarm needed attention. If it was just the bed, maybe I wouldn’t be complaining because the room itself was ok otherwise. But the fire alarms and electrical concerns are kind of a big deal. We told the manager in the morning, and he was very nice and said it all would be addressed. We did tell the girl the night before, she was nice but nothing was done about it. The manager in the morning asked if she had offered to move us, but she did not.

I reserved a room with two queens for four adults. When we arrived I was told they were over booked and we were given a room with a king and a pull out bed. The pull out had no linen and the front desk could only give us sheets. The mattress on the pull out had a large stain (?blood). There were only three towels in the room. I would not recommend this hotel.

I stayed here for a couple days while visiting friends. It’s close to many restaurants, shops, and other amenities. The included breakfast is okay. Rooms could have been a bit cleaner but wasn’t so bad I wouldn’t stay there. Staff was courteous and helpful.

Terrible stay here. Checked into our first room only to find that the toilet did not work. We were moved to another room only to have noise all night that sounded like a pump running. Went to management to complain stating that the room is uninhabitable. Management’s response was “sorry “ and that was it. Definitely not what I would expect from a Best Western Plus hotel. To top it all off, went to their breakfast in the morning to be told there are no knives available.

All was fine- beds comfortable- staff very helpful- just an overnight on our way to Hilton Head.

The room had multiple spider webs forming in the washroom. The telephone in the room didn't work—very friendly front desk staff.

The 4-day stay was nice, Erica the night clerk was very friendly and helpful. My only complaint was the breakfast buffet. both Friday and Saturday we got there at 8am and almost everything was gone, and the morning desk person really didn't seem to be very attentive to replenishing things. Monday morning was better. other than that everything was nice.

The back door was not able so it just stay open all night and once in the room the water was so loud coming out the shower head which was so dirty plus it mildew on the ceiling… I would love to have a full refund because I was unsatisfied with my stay