The Bank

I was speechless to say the least. As I'm not a very fussy kind of person I thought it can't be THAT bad but my god it sure was....for the first time ever I saw a hotel room with a whole in the middle of the headboard of the bedframe, white spots all over the carpet (which i really don't want to even imagine where they came from) and dirty walls. To top it off the reception asked for a £50 cash deposit during my stay which honestly I didn't understand at all after seeing the state of the room. Anyway, I addressed the issue, the trip.com agent was helpful and then I got offered another room in the hotel which was much nicer (clearly newly renovated) but then i came to find a whole family of bugs in the shower....I will always check reviews after this experience. It was truly unexpected to experience this level of uncleanness in 2023 in UK. See the photos and come to your own conclusion

The best hotel I have lodge so far for now in llford very affordable and very good for the price really enjoyed my stay

The air conditioner wasn’t working. The toilet wasn’t cleaned meanwhile I was told it was. The room wasn’t in good order and I had it booked prior to my visit.

挺好的，一次不錯的體驗！

位置比較方便，設施很簡單，衹能簡單睡個覺沒有關係

Was a bit tied but clean suited purpose friendly staff very central and near to station for access into London,It was close to many restaurants and take aways it was a large ample sized room I was very surprised as it had a microwave and fridge witch was handy for my stay.

Absolutely disgusting, floor was filthy and full of stains. Beds were full of stains & hairs so bed sheets/covers were not changed. Toilets didn’t work. Broken glass around the room and worst part was the bed were full of bed bug. They told me they had no more room so I had to go sleep in the car with my 2 kids because I wasn’t letting my kids sleep in that room.

This hotel is a scam. We arrived at the hotel and the front desk told us we had no reservation leaving. After contacting them through support they are refusing to give me a refund and saying they have my reservation in their system.

I booked deluxe double room but they gave us another. No one came for cleaning.Their look like old and dirty.Their small table fan's front part is broken.They tried to fix up but after some moment it was happeing the same incident.Shower room had no water protected glass.Overall I am feeling fade up.