Quality Inn & Suites Kansas City - Independence I-70 East

yes the beds where comfortable the rooms where nice the lady's at the front desk were very respectful an nice overall I'd give the facility a 8out of 10 score rating

Great service friendly even being short staffed!

The room was dirty and outdated the pool was closed and no one seemed to be able to help, one the worst stays in my 43 years.

The shower valve was broken. No hot water. Asked to be moved. Desk delayed. Finally moved to new room. Bug in the room the next morning.

Clean rooms and good service.

Do not stay here. Cockroaches and dirty boogers on the walls with other nasty thing. Says non smoking but smells like cigarettes and other smells. The worst stay I’ve ever experienced

Nothing worked lights didn’t work in bathroom. There was no hot water. The first room had no refrigerator or microwave. They didn’t serve breakfast either

Dirty room No heat. Heaters did my work. 10 below zero out side. Felt sorry for the clerk she was layered in clothing. In canceled my stay.

When I first walked in it was freezing cold in the lobby. They had not heat in the lobby. The receptionist had to check my room to make sure it was okay before I went back. They also mentioned a waterline break that could impact my stay. As I walk through the freezing cold halls to my room I notice the aroma of **** all over the hotel. I also see trash bags outside of peoples rooms, like people were actually living here. When I enter my room I notice that the reclining chair is all tore up, the fridge was dirty and my bath towels/wash clothes looked stained and didn’t smell very clean. I also notice they have no smoke detectors in my room. This place felt very unsafe. I felt like I was staying in someone’s trap house. The next morning I go downstairs for their “Continental breakfast” only to find a couple muffins, some cereal and coffee. Also the lady eating at the table said she’s been at this hotel for a week now. That’s when I knew people legit live here for long periods of time. Luckily I was only there to sleep and I was out the very next day, in a hurry. Avoid this place at all costs. Not family friendly and you’ll lose sleep wondering if some hood rat has a key to your room. 0/10.