Altstadthotel Weißes Kreuz - in Pedestrian Zone: отзывы

I would never recommend staying at this hotel. Firstly, it is a royal pain to have to park remotely in a garage with no elevator. While the hotel has a very good location once you are there, there are so many other more convenient options. The room was unlike any other hotel I’ve stayed in with the bathroom including the shower right within the bedroom. When you came out of the shower, there was zero privacy. Same with the sink, right there in the bedroom. The breakfast was quite good and service was good but the final nail was the parking arrangement. When I checked out, I was billed for 2 night’s parking (30 Eu) but trying to use two parking vouchers from the hotel that would have, I assume, eliminated the parking charges at garage checkout didn’t work the way we were instructed by Jakob. He made a big deal about the order of the voucher entries but after first inserting the parking ticket, I could no longer insert the vouchers. So I had to pay 38Eu on top of the 30Eu I was billed by the hotel. When I informed them of this snafu, they just brushed me off indicating “it always works “ and I should have found some garage staffer to clear it up. There was no garage staffer to be found. So, small room with the bathroom right in the bedroom plus the hassle of parking remotely say Stay Away.