Quality Suites Las Colinas Center

The cleaning of the hotel is very poor because it wasn’t cleaned and I requested for the cleaning and it wasn’t cleaned but the staffs were friendly thank you

Stay was very good, no complaints. Front desk staff was very nice each day and night. Room had very minor issues as any room will nothing to complain about. Area was very quiet, very low traffic noise. Breakfast was good.

Great stay, the people at the counter fantastic and very pleasant. Couldn’t ask for more.

Our room had a broken safety lock on the door and upon request for a new room the front office guy tried to reassure us that it would be fine and it was a good neighborhood. We ended up getting another one with a lock but that interaction gave us uncomfortable vibes. We payed extra for a hot tub, but the whole bathroom smelled like mildew and the hot tub jets and shower curtains looked orange, moldy and disgusting. The room itself seemed clean except near the couch where the floor felt sticky. Ac was fine, bed seemed clean, although there was a random brown smudge spot on the pillow and someone else's hair on the towels we had in our bathroom. If you have noisy people above your room good luck getting some quality sleep as you can hear the wood creek and people walking. Won’t be staying again.

Front desk was wonderful, accommodating and check-in was quick and hassle free. Those folks were awesome! But the room and cleanliness however was terrible. My room still had cleaning supplies sitting on the desk. The shower was not clean and had hair on the shower walls from the last guest. Dirt and hair on the bedsheets. Stains on the couches. Dirty used cups stacked next to the ice bucket. Not to mention I could hear every step the people above me made, and my floor creaked and buckled. I picked this location because it was conveniently located next to my office but I will be staying elsewhere when I come to town for future visits.

I booked this property thinking it was a Comfort Inn. We road around after getting off of a late flight and read to lay down. In order to get ready for a funeral the next morning. Only to find out the name had been chaged to Quality Inn. The property needs a major renovation. The face towels I used both days had holes in them. The only good thing about the stay was house keeping did an excellent job cleaning the room.

The property was older and out of the way for my trip. Some of the things in my room were older and needed updating. It was very quiet and the people were super nice.

when i get there they didn’t have my reservation. get to my room it’s disgusting and ac smelt like mildew. requested a new room and received an attitude from the front desk guy. the pillows aren’t actually pillows it looks like couch pillows in pillowcases. i didn’t enjoy my stay. i won’t be staying here ever again.

Customer service was over the top A bad smell in the hallways