Garza Blanca Resort & Spa Cancun - All Inclusive

非常滿意 管家很好 吃的餐飲也還可以

Everything was fantastic, except for the sales personnel. We had the same experience when we stayed here in August. We wanted to consider buying into this property, but for whatever reason their message was very inconsistent and unclear, which was a red flag for us during both of our stays. It was a big disappoin**ent because we were very interested. At this point we’ve realized we aren’t their client.

Walking in was gorgeous, just like the pictures. The room was huge and beautiful. The food wasn't the greatest, as expected after reading all the reviews. The staff were okay, but not the friendliest as I had expected. Overall I was expecting more after reading the reviews, but instead, it was average to me.

Staff was not cordial. Restaurants were not full, but due to staff shortage, waiting time was over 1.5 hours. Staff told me to order via room service. It took 2.5 hours.

Timeshare trap. They try to trick you into the timeshare presentation when you check in, so be aware. They don’t have enough restaurants for the amount of people who stay here. It’s super hard to get dinner reservations and long lines for breakfast are common. There is also not enough beach chairs and guests are waking up super early to reserve a spot by the pool. If you get there at 9:30am like me, good luck finding a spot! All chairs are “taken” because people leave personal belongings on chairs and disappear. The pool employee suggested I leave a personal item on the chair to “reserve” it as well, I did that. And the item was gone by the time I returned from lunch, and someone else was using my chair. You can’t adjust thermostat in the room. It’s set to 64 and you can’t change it! Way too cold for me. Good room service and nice pools. But beach is not good. Rocky and has ton of sea****. If you are looking for beautiful turquoise water, you won’t find it here. I’ve stayed at much nicer resorts in Mexico and they were way less expensive.

What an amazing property! Pure luxury and very zen. The food was beyond amazing as well. I would recommend to everyone.

This resort is stunning, the staff was all kind and friendly. The details were mostly all thought of here. The food variety and quality were great. I say this with generally higher standards. The options for pools and hot tubs was impressive, each having different temperatures to satisfy anyone. The ceramic around the pools is slippery and even more so when wet so get those children to slow down. The soft white sand on this beach is pleasant although some not so pleasant rocks in the ocean entrance All in all I would love to return

We had such an amazing stay, The staff is absolutely amazing. Very attentive and welcoming. I would definitely recommend this place. Perfect for families

The property was beautiful. The room was spacious and beautifully appointed with wonderful amenities like the heated toilet seat and bidet.