Hadley Resort and Marina

Poor staffing and no one made our rooms up . Got locked out during office hours and no one was available to let us in. Office staff tried to charge additional fees that were not part of the price for the rooms . Definitely a scam!

Stay was great, Thomas was very helpful and welcoming. He has great customer service skills. We will definitely be back!!!

The property was clean and cute. There is road noise since it is close the highway however the air conditioner is very noisy and makes it hard to sleep

Old property. Air conditioner in suite's main room was not cooling. This was a problem in January, but it would be much bigger problem in summer months. Answer to everything when notifying front desk is that they can move you. We get the sense that this is not a NEW problem, but an existing one and repairs have been delayed/ignored. Ice machine not working in tower. Previous reviewers as far as 6 months back had same complaint. Are repairs being ignored? Other problems with room: lack of mirrors - only mirror was in bathroom; slow running bathroom sink drain; no toilet bolt caps; dirty floor; very LOW water pressure; no coffee maker in room yet had coffee cups and pods. Front desk person at check in was not welcoming or friendly. Overall very poor impression of Hadley House. Would not stay there again.

We couldn’t open our door when we first got there. We had to call the front desk to come out and change our keys. Everything was good. Nothing exceptional. Would have liked coffee available earlier like 7 am in the lobby. They told us to go to Starbucks. Also had to pay a resort fee when we stayed less than 12 hours. Never had time to use resort.

It was an average room compared to the stays we had in previous hotels, but had 2 queen beds that we wanted after a long journey. Staff was friendly and location was great.

We stayed 2 nights. Master bedroom bed was making squeaky noise, because of that we couldn't sleep all night. Complaint about it and they did nothing. Both night were horrible. NOT worth the price. I was told that nothing can be done.

I think you should change the lighting! No white light LED. Pillows were not great. Mattress pad would have been nice on the bed. Carpet rug in bedroom was turning up. Staff at front desk were very nice.

Staff was awesome and helping. Gina was amazing finding me my room requisites and accommodation for family members. Rooms were good and spacious.