Kiota Inn, Ascend Hotel Collection

We had a very nice stay. Our room was very spacious, spotlessly clean with a very comfortable bed. The receptionist was very pleasant and helpful. . We will definitely stay here again as it was terrific.

The renovation isn’t quite complete, but a wonderful change from the hotel’s former life. Rooms could use ceiling light (or can lights) over the bed. Wonderful new beds and flat screen TVs. Breakfast are pretty minimal (bagels, fruit, yogurt, muffins), no hot food like the previous owner. New bar/bistro not complete.

This is a clean, basic place to stay in Sutter Creek. They won't let you check in early. They won't even look you up to see if your room is ready even if the parking lot is totally empty and it is likely they had few Thursday guests. They will tell you there are NO early check ins. Why is that? Why make people feel unwelcome when you are in hospitality? I don't get it. Anyway, it was ok. Your are inside and everything worked. What more could you ask for? Oh yeah, manners.

Person who checked us in was friendly and helpful. The next morning it was a different girl and far from friendly OR helpful. Hospitality management is not her strong point. All it takes is that one person to ruin the experience.

Excellent stay! I’ve stayed at hundred of hotels, at all price points, all over the world and they have the most comfortable beds I have ever slept on! The staff is warm and friendly and very professional! They are still finishing up a major renovation and it looks great but there are still a number of odds and ends to be completed but it’s nothing that impacted our stay. Great place, congrats on an incredible renovation!

Our stay was WONDERFUL!!!! Dylan's customer service was amazing. So accommodating & friendly. Couldn't ask for a better experience our first time visiting Sutter Creek. Such a cute little town.

Newly remodeled and looks great. However the most important part of a hotel is a good night’s sleep and that does not happen here because the bed is so incredibly hard. Like sleeping on plywood! The pillows were also terrible! The continental breakfast is minimal at best and not up to the norm of a Choice hotel. The only gluten free option was yogurt and fruit.

I attended a wedding in Sutter Creek tonight. We booked a room at the Kiota Inn... It didn't dawn on me that they never took a credit card from me. Since I had booked months before I figured I had already paid. We went to the wedding and it's now 1030 at night - they start banging on the door and calling the phone. They were asking for a credit card. I told the woman at the door I'll drop it off in the morning and she said OK. 5 minutes later the phone is ringing off the hook again... I got out of bed and answered.. Michael the desk person was asking for the card. I explained that the woman at the door said to do it in the morning. He said he was calling the sheriff to have us thrown out. I got my clothes on, went down there and asked him do you know what time it was. Apparently he was on the phone with the sheriff to have a us evicted… And he refused to take the card… I turned to go back to the room and he threatened me with a trespassing charge. I said my wife is asleep and to go ahead and do what he needed to - my language had a particular flourish So here it is the middle of the night we're driving home The place should NOT be open... it is a construction site not a hotel. Zero amenities and you have to walk clear around the building to get inside... what a dump.

Staff treated us excellent. I would definitely go back if have to spend the night in that town.