Home2 Suites by Hilton Jacksonville-South/St. Johns Town Ctr

Awful! Dirty, noisy, brown stains on the sofa, blinds broken, door handle fell off bathroom door, sink smelled horrible, tv didn’t get any channels, awful!!!

The hotel is beautiful. Very comfortable beds, modern rooms. Small kitchenette with all the necessary items. Their breakfast was excellent! Very close to shopping and dining.

We’ve stayed here for volleyball tournaments and vacation. Super close to big shopping/dining center. Very nice rooms, coffee, breakfast.

This hotel was phenomenal. Clean, friendly staff, updated, great breakfast. Absolutely loved the LVP floors in the room instead of carpet!! All hotels need this!! I will always book at this chain over all others.

Went to a Volleyball Tournament in the area. The rooms are spacious and has a kitchenette with full size refrigerator. The breakfast in the mornings was less than desirable.Frozen foods warmed up and powdered eggs. Also this is a cashless hotel.If this hotel offered a better breakfast service I would give this hotel 5 stars for everything. Excellent location to restaurants and shopping.

This was one of the nicest handicapped accessible rooms we’ve ever stayed in! So spacious and the bathroom was fantastic! We will be returning to this location during our next trip to the Mayo Clinic without a doubt! Don’t let the 5.7 mile drive to Mayo fool you - the Butler Road/A202 expressway was a straight shot to the Mayo campus - we got there in under 12 minutes every day!

Everything in general was great but tue breakfast not so much

We will never be staying at this property again and recommend you avoid. The pull out bed smelled like cat pee. We asked multiple times for new bedding for staff to tell us they were out which made no sense considering the hotel was not full by any means. I suspect they just didn’t want to deal with it. We travel with a service animal and upon check in provided her paperwork. Legally we should not have been charged a pet fee and were told we wouldn’t be, then I see one on the invoice they emailed me at checkout so it wasn’t ever discussed in person they just snuck it in. Staff was incredibly rude to my kids during breakfast. They were making their plates and made it a point to single them out and give them specific instructions on how to behave. My kids are 12 and 14, they know how to behave and felt like they were being spoken down to. The pillows were all yellowed, and the bathroom felt slimy as if it hasn’t been scrubbed and has a soap scale built up. This hotel needs serious work as does the staff and management.

Staff were super friendly and helpful. Easy check in and was given information for breakfast and activities and location of pool and other things.