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Все отзывы(39)
Положительные отзывы(23)
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Отрицательные отзывы(4)
Tshidi
Гость проживал в окт. 2022 г.
В одиночку
Отзывов: 24
4.2/5
Очень хорошо
Опубликовано 7 нояб. 2022 г.
Буквально рядом с торговым центром, в котором есть банки, продуктовые магазины и рестораны.
Душ хороший и большой, хотя разобраться с регулировкой горячей и холодной воды было немного сложно. В выбранной мной комнате был ковер от угла до угла. Лично я не слишком люблю ковры. Но было чисто, это плюс.
Завтрак действительно был вкусным, жаль, что я спешил.
Текст оригиналаПеревод от Google
Tina
Двухместный номер (для некурящих)
Гость проживал в сент. 2024 г.
По делам
Отзывов: 2
3.7/5
Опубликовано 12 сент. 2024 г.
The service from the front desk was terrible. I came in with my luggage, and they never bothered assisting with the luggage trolley.I had to look for the luggage trolley myself and struggled to push it to the elevator.
When I was checking out these ladies were just giving mean glances.
They should do better on customer service
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Kazadi
Номер с двумя кроватями (для некурящих)
Гость проживал в окт. 2024 г.
В одиночку
Отзывов: 10
4.7/5
Потрясающе
Опубликовано 1 нояб. 2024 г.
Excellent service
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Voyager16896188147
Гость проживал в окт. 2024 г.
В одиночку
5.0/5
Превосходно
Опубликовано 17 окт. 2024 г.
I enjoyed my 2 years studies with Wits through City Lodge Newtown's support and warm welcome. They even gave my family a beautiful memorable gift ❤️, as a token of appreciation. Very hospitable. Safe place for everyone including small kids Thank you City Lodge Newtown
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Гость
Гость проживал в дек. 2024 г.
Другое
5.0/5
Превосходно
Опубликовано 23 дек. 2024 г.
A Nice hotel for 3⭐ it was clean I like the big walk in shower it was very comfortable around the mallas and shops in Johannesburg close to CBE I definitely stay against was busy because of the Chris Brown concert but they did a wonderful job checking people in and getting rooms ready for guest 💯
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Гость
Гость проживал в мар. 2024 г.
Другое
5.0/5
Превосходно
Опубликовано 1 мар. 2024 г.
The food is great! The staff was amazing! And the view from my room was beautiful. I was assisted with all my needs. It’s next to the mall so it’s easy for me to do my shopping and all. The place is safe and a great area. I will definitely come back here again.
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Ответ от объекта размещения: Good Day It is such a pleasure going through such motivating comments. We would love to host you again and appreciate time taken to complete the survey. I will share with the team. Kind Regards Simo Mthimkulu General Manager
Igloo1st
Гость проживал в июня 2024 г.
По делам
5.0/5
Превосходно
Опубликовано 17 июня 2024 г.
The hotel allows a classy dive into Johannesburg’s vibe. The area worth a city trip - with the train station within a 8 minutes taxi drive, the Africa Museum and the Market Theater just next door, still counting with comfort and quietness. The room was very descent and clean. The stay and breakfast were rather plastic free!
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Ответ от объекта размещения: Good Day Igloo Thank you kindly for your time taken to complete the survey, your feedback is much appreciated, and we can't wait to host you again. Kind Regards Simo Mthimkulu General Manager
Safari25960119728
Гость проживал в мая 2024 г.
В одиночку
2.0/5
Опубликовано 27 мая 2024 г.
The room was very stuffy on arrival, had to sleep with the window open(noise from the road was just cray) but had to endure that because of the unbearable heat in the room, mind you it's winter now, I wonder bad it gets in Summer. There's no Room Service, I was very sick and I had to walk up and down the stairs to get food from the Cafe... Breakfast buffet very limited, or more like bread and cereal were the only available options but the Cafe staff will happily get you what you ask for even if it's not on the menu and that was amazing. Had safety concerns but was quite impressed that it was very safe, even in the late hours after clubbing, excellent location!!!
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Ответ от объекта размещения: Good Day Thank you for the feedback, we would like to apologize for all the trouble we put you through. We are working on the system that we serve room service. I have had a talk with the team regarding breakfast to ensure we keep expected standards. We also appreciate positive feedback provided and will share with parties involved Kind Regards Simo Mthimkulu General Manager
SINIISTVR M
Гость проживал в мая 2024 г.
В одиночку
4.0/5
Очень хорошо
Опубликовано 13 мая 2024 г.
Clean room, cozy bed Need to update the tv And furniture a bit old fashioned but some like that The price is not bad Area is a safer than it’s seems just keep to yourself and try to order in But you can get a whole air bnb for the price Oh and the shower was great
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Ответ от объекта размещения: Good Day Thank you for the feedback, it is much appreciated Kind Regards Simo Mthimkulu General Manager
Fearless53051922074
Гость проживал в апр. 2024 г.
По делам
1.0/5
Опубликовано 11 апр. 2024 г.
The reception personnel was not helpful as usual ,we were not made aware of the electricity problem when we booked,we would have been able to choose to stay or go somewhere else,we also ordered food and the order did not come as we instructed,we called nandos and they were returned with our order
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Elizabeth R
Гость проживал в мар. 2024 г.
По делам
5.0/5
Превосходно
Опубликовано 4 мар. 2024 г.
The customer service us excellent...from the reception right through the whole stay. The rooms are comfortable and clean. They have hot and cold breakfast options. No room service though! The snack restaurant serves great meals. We'll worth a visit if you are looking for budget friendly accommodation in the heart of the city!
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Ответ от объекта размещения: Good Day Thank you so much for your time taken to complete the survey. We really appreciate the feedback. I will ensure they are shared amongst the team. We are looking forward having you again. Kind Regards Simo Mthimkulu General Manager
Гость
Гость проживал в мар. 2024 г.
Другое
1.0/5
Опубликовано 1 мар. 2024 г.
Dear City Lodge Im Lan Tebogo Mashale booked in City lodge newtown johannesburg 15/01/24 room 312. Received a call from the receptionist at around 10:30pm while sleeping asking me about how i got booked who payed my stay and explained again at about 11;02pm the Duty manager phone again for me to come to reception .i went for my surprise was told to go as they don't see the payment or pay ,was disappointed as a guest. I showed them the proof of payment but the manager insisted that i pay now or go. As i waited for 30 min she came back and said we found the proof you can go and sleep.I will be taking the matter to my attorney.
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Ответ от объекта размещения: Good Day Tebogo Thank you for meeting with me at the hotel and giving myself and the team an opportunity to address the matter. We appreciate you and your organization to entrust us and that you continued to stay 4 more nights with us and enjoyed our service. I am looking forward to a meeting with your booker and we ready to close the agreement as I discussed with her over the phone. We are ready to host you again Kind Regards Simo Mthimkulu General Manager
Гость
Гость проживал в мар. 2024 г.
Другое
1.0/5
Опубликовано 1 мар. 2024 г.
Booked this place several months before my stay. 2 weeks before arrival, I asked them (via the booking platform used) about the airport shuttle (which they supposedly offer) and asked for it, or otherwise a recommendation of who to use. They didn't answer. A week later, I asked again. No answer. Then I wrote directly to the umbrella company to ask. Even they didn't bother to answer! After writing to 3 other hotels and getting answers from all, I booked somewhere else and cancelled this place. How very rude they are, that they can't even be bothered to reply to guests.
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Sightsee44727124844
Гость проживал в февр. 2024 г.
Пара
5.0/5
Превосходно
Опубликовано 26 февр. 2024 г.
The entire stuff was friendly from the reception, house keeping and the stuff at the cafeteria. The room was immaculate clean, the bedding was pure white as if it was new. The towels, mirrors as well were super clean. Cleanliness and friendliness from the stuff is what welcomes you at City Lodge. The pool as well was clean. The view gives you a great look of the city at an affordable price. Lastly, the location is convenient for your shopping as the shopping mall is proximate to the hotel at approximately 5 minutes walk.
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Ответ от объекта размещения: Good day - Thank you kindly for completing the survey its highly appreciated. I will share with the team all the positive complements you mentioned about the people and the property. Thank you and stay blessed, we can't wait to host you again, Kind Regards Simo Mthimkulu General Manager
Nthabiseng M
Гость проживал в февр. 2024 г.
В одиночку
5.0/5
Превосходно
Опубликовано 22 февр. 2024 г.
CLG is now my preferred hotel of choice in the cities. The one in Newtown far surpassed my expectations. I expected noise, the hustle and bustle of the city, but on the contrary, the place was clean, peaceful, safe, and comfortable with top service from the staff. I didn't feel like I was in a hotel, as the place felt so comfortable and welcoming. On Valentines Day we received gifts.
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Ответ от объекта размещения: Good Day We have ran out of words appreciating what you have just said. It is such comments that makes us wake up and look forward to going do it again and again. This is why we do this job. This is fulfilling. My team and I will be looking forward having you again and again. Kind Regards Simo Mthimkulu General Manager