Catheryn
25 сентября 2023 г.
My friend and i were coming into town for one night. I made this purchase the night before, online. There were only 3 or 4 pictures, and the one of the bedroom was completely misrepresented. I'd accidentally purchased a "smoking" room". That being said, the outside of the building was showing quite a bit of wear. Check in was fairly quick, though the woman at the desk took my credit card for "incidentals". That, to me, would be things purchased, beyond the one-night contract. Iwas told much later, after I'd already paid, that they took a $100 deposit as a security deposit! They were absolutely non-transparent and NEVER made this clear! As we approached our room, we were met by a gentleman in his 50's staying in the room next to ours, with a much younger girl he called his "daughter". She was sitting in a heap on one bed, surrounded by snacks and trash. She was clearly an addict. The room was so off-putting the minute we turned on the light, that we almost turned around. We should have. There were burn marks littering the carpet, a burn mark in the sheet, walls crumbling, and nasty, stain-covered mattresses. We were told by the woman at the desk that they didn't give refunds. When I told her the condition of the room, her answer was simply "Its a smoking room", as if that excused is rundown condition, and unsafe neighbors. I'm strongly considering filing a complaint with the BBB, and a report with the health department.
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