Ramada by Wyndham Juneau

Stay at ramada was a 4/5 with early check in and nice and supportive staff. Location was near and walkable from downtown. Every excursion pickup point is literally 5-10min walkable from hotel. Only reasons for not giving 5/5 are 1. Room Phone was not working 2. Temperature control of Shower if our room was not working though they did provide alternate room just for shower purpose I would recommend this hotel for nearness to downtown and especially friendly staff

This worked fine for our purposes. The room is big and has tons of storage. The whole place felt a bit dingy. Super good location for museum and capital !

Great spot in Juneau. Walkable to most areas and a beautiful view. The room was super comfy and clean. Would highly recommend!

This place caters to the cruise industry so book through them unless you want a basement level room with no elevator (that was hard on my elderly husband). The room was spacious but the refrigerator buzzing at night required unplugging. Not the best hotel experience although the staff was cheerful and accommodating.

The property is very centrally located and convenient to everything within walking distance. It was disappointing that there wasn’t transportation to and from the nearby airport The lady at the desk was friendly and helpful

Staff was rude. We wanted to change rooms as the first room we were given, 101, was terribly musty adn would trigger my asthma.. the front desk clerk told me that I picked the wrong vacation destination as Alaska is humid and cold… They said that since I booked via ******* I could only get that type of room on the lower level. Went back and spoke to the manager and finally she changed our room, still on the lower level but at least it wasn’t musty.

In addition ... The kindness and professionalism of the dining room staff. The capacity of the staff in the rooms. The space in the room. the brightness of my room. Perhaps a little less the carpet on the floor which could be an accumulation of dust if it is not treated daily.

During my unforgettable stay at Ramada Wyndham in Juneau, Alaska, I was treated to an exceptional experience that exceeded all expectations. One of the standout highlights was the impeccable customer service provided by Chris, she was so knowledgeable and thoughtful. Her dedication to making my stay memorable was evident through her insightful recommendations and personable understanding of the area. She went above and beyond to ensure I had all the information I needed to fully enjoy the beauty of Juneau, and not from just "touristy" recommendations. I've recommended family to stay here, and even they have raved at his wonderful Chris is! All of the staff seem to be commited to creating a comfortable and welcoming place you want to return to. The restaurant is really good, locals eat there it's more than just a hotel restaurant, and on weekends they have an amazing brunch. The views from my hotel room were absolutely breathtaking, showcasing Douglas Island with the channel within view. I could drink my Kuerig coffee and relax each morning sitting in a comfy chair at the huge window in my room, enjoying the mountains and boats going by. The hotel's is close to downtown and I loved being able to walk places, including the museum right next door, and Foodland, the downtown grocery store, for coffee and fruit and some great salads. This is my place of choice to stay at when I visit Juneau. Once you stay here, you'll feel the same.

we had no elevator to first floor, no a/c and looked at an underground part of parking lot. Four Points Sheraton looked like a better place. Will never stay at Ramada again and am writing a letter to Wyndham