Vienna House by Wyndham Amber Baltic Miedzyzdroje

Здравствуйте, дорогие путешественники, визит в Misdroy / Мендзыздрое имел большой успех. Расположение: отель стоит на одном месте уже более 30 лет и не переехал :) За это время был полностью отремонтирован и соответствует стандарту ****. Шум моря нельзя купить! Но вы можете получить истинное удовольствие!!!!! К счастью, здание ничего не говорит о людях, которые там работают. Простой: Супер, Ориент, Экстра, Люкс. Первоклассное «общение» всегда доступно и удовлетворяет любые потребности и ожидания. Еда проста для всех и естественно вкусна. Большое спасибо за "силы" г-же Анне и Маржене, а также новой коллеге Майе. Молодой г-н Якуб и г-н Анджей, Надеюсь, мы скоро снова увидимся. Всего хорошего Генрик

+ doskonała lokalizacja przy samej plaży czyste odnowione pokoje z widokiem na morze każdy i restauracja oraz lobby możliwość pobytu z psem - hotel takiej jakości wymaga lepszego prowadzenia kuchni, menu na lato mogę wam przygotować zdecydowanie lepsze cena za pobyt z małym psem +100zł/noc to zdecydowanie przesada do odnowienia nadal pozostaje basen zewnętrzny oraz balkony

A great hotel and well positioned right next to the beach. Rooms clean and looked recently refurbished. Nice pool area. Food good and well presented. Reception staff excellent. Bar/restaurant in the evening - the staff need to engage with guests. The bar was often unattended, and staff seemed to hide in the kitchen. One waitress called Ania was excellent but others need to understand something of what is required to work in the service industry. There is a nightclub next to the hotel (not part of the hotel) which seemed to have a licence to play music until 4am. This was an issue on one of the nights of our stay. Overall, this is a great hotel and we would return, just ensuring we had a room on the side of the hotel that was away from the nightclub.

All was very good!

I have been living in US for over 20 years now and apparently I take some things for granted by now... an example is the parking... while booking the hotel I assumed I will have also parking place available if needed, well I was disappointed that there was no parking available when I arrived, because apparently I had to book it separately while making the room reservation... I am not use to it. Well, I asked to be informed the next day if something will change about parking. So I was disappointed the next day that nobody contacted me about that and only when I approach the front desk myself and inquire about the parking I found out that it was available. Second example... In America, all staff is always smiling, happy and eager to help, in polish hotel staff is sad, avoiding eye contact, and rude... or this is the polish mentality? Amber Baltic, although 30 years old hotel is still a very nice hotel; that said I've seen dirty walls, peeling paint, or rust here and there... Now the food was great, breakfasts were real feasts. So overall, great accommodation, great food, but customer service needs to improve.

Super

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