Отзывы об отеле Karuizawa Prince Hotel West

Супер! Обязательно необходимо посетить онсен.

It’s a very big hotel. We stayed in the premium wing with balcony. The room is newly renovated but there is a strange rusty smell inside the room, and also in some part of the lobby area maybe due to the carpet, which is quite disgusting. We rent a car on the second day, parking is not free, it’s 1000 yen per night for hotel guest. We do not had breakfast or dine in the hotel. So not much comment on their services. However we never feel welcoming as no staffs will greet you except when the time you arrive with their shuttle bus getting off to check in. There’s no greetings when we check out and leave. Just like we were transparent. Maybe we are foreigners? And maybe there are too many guests though, there was no queue by the time to check out as we left at 10:00am. Just wanna to leave asap. The onsen is always crowded. However CP value is high. What you expect from a large resort? It’s nothing comparable to the high end hotel. But for the price we paid it’s fair enough. Location is super convenient. A plus. But we may not return again.

Very good and friendly resort hotel that provide adequate support for information, shuttle and Onsen etc. Very neat and nice environment with spacious outdoor activities.

Place are beautiful and big, room is clean, staff are helpful and kind

Take the pickup bus and there are great choice of food in food plaza . Very serene and beautiful place

Nice location to have a ski experience. The buffet dinner was nice as well.

Location is good if you like to shop at the outlet.  House keeping staff are good and polity.   They provide shuttle bus going and picking up from the train station, it is only 2times per hour, it takes about 10 mins (walking fast).   Onsen in the hotel is wonderful….clean and the staff are attentive.

The staff of hotel is great. They are kind and hospitable to help customers. We also enjoyed the hot spring a lot. We would like to visit here again in the near future.

There is shuttle bus for station and skiing resort. And the outlet is right next to hotel so you don’t even have to wait for the 30 min shuttle bus.

We stayed in the cottage D, very old facilities, it’s a nice place but they should consider change their all appliances in the room, cos too old already. It’s very inconvenient that they don’t have a shuttle from cottage to lobby, we need to call them everytime we go out instead. The ski place was all man made snow, we were disappointed. We thought want to let the kids experience snow..

Clean & neat environment, with indoor & outdoor hot spring, convenience store, good service and the room size is appropriate. Worth the price!

Definitely will go back! Room view

Back to this hotel for 2nd time. Close to shopping outlets. After a day of travelling and walking, good to be back for an onsen.

Absolutely stunning resort ! Perfect location and comfort . The best in karizuwa experience. Would stay there again and again 😀😀😀👍🏽