Best Western Premier Keizer/Salem Hotel

Nice updated property , pleasant staff. However, ******* charged me incorrectly, added a tax/fee in addition to price that was to already the fees were to be included

The girl at the front desk was honestly so sweet. I made a mistake and booked a room with a king bed instead of a queen and they were full so we had to make do but you would think that she was the one who messed up. She went above and beyond and it was very much appreciated.

Staff was so friendly and responsive and helpful!!! Hotel room was excellent, quiet and very Clean!! Area/neighborhood was safe. Breakfast/ coffee was great !!!

We had everything we needed. Included breakfast was amazing & my kids loved the waffle maker. I even hit the indoor pool on my last night. Pool was heated & room felt warm while having a view of snow outside. The room service was on point. Always came back to a clean room.

The room itself seemed ok but upon going to inside the bathroom in the morning I discovered a bunch of ants crawling on the floors and all around the border of the bathroom and coming from under the walls somewhere. No way to tell if they were crawling in the room on the carpet area. I reported it to the front desk. They were also not willing to work with a refund for another reservation at alter date that needed to be canceled. Will not be using this hotel for future business trips to Salem.

The staff was incredible! They were very attentive, kind, and super friendly! They made my stay very welcoming and comfortable. I enjoyed chatting with them every time I came down to the lobby. This hotel offers breakfast and let me just say the dining area was very clean and the food was prepared very nicely. I enjoyed the waffle making station the most 😋 My room was very clean and I was surprised with how big the room was! Super Spacey, and cozy! I would definitely come stay here again, and will be recommending this hotel to friends and family of mine. It was also in a very great area. I felt very safe walking around outside by myself.

EV Charging Station - though only one. I lucked out and was able to charge. Brandy had a lot on her plate being the only front desk staff at the time of my check-in. But she was courteous and professional. I enjoyed my short interaction with her. She deserves a bonus

This was a well run hotel. We as a couple were very pleased with our two night stay. Thank you!

Very clean and comfortable room. Friendly staff. Great breakfast. We travel through Salem often and this hotel will be our go-to choice. First rate!