"Upon arrival, neither of the 4-digit check-in codes worked. Just so happens that there was a young man in a white truck on the property watering plants and he provided us with a direct number to Jen, the Manager. After 5 voicemail messages between that young gentleman, myself and my dear friend, Jen FINALLY called us back and blamed the INCORRECT entry code numbers on Trip.com NOT communicating with Artelo (the hotel) staff. It was 91 degrees and took 30 minutes before we received NEW entry codes to get in to our respective rooms. Jen never once offered complimentary snacks or drinks to make up for this inconvenience. THEN, to add insult to injury, the next morning we wake up to 10 CONSTRUCTION VEHICLES IN THE PARKING LOT working on another hotel being built within feet of the place we were staying and were NEVER told that we would encounter this situation. In general, the Artelo hotel TOTALLY LACKS curb appeal because it is just one large black-topped parking lot in front of the place and then ADD IN CONSTRUCTION noise, the overall experience was a BIG DISAPPOINTMENT! Would NEVER RECOMMEND this place to ANY one, ever!"

"Мы остановились в отеле Bookhouse в рамках визита в Лонгвуд-Гарденс 4 декабря. Отель олицетворяет "короткую" от невероятного отбора книг до самой небольшой детали декорации. Он находится в пределах простой прогулки трех хороших ресторанов. Мы пошли в Тратторию Ла Таволу на ужин - нашли это БИОБ - и пошли в Таверну Лети, чтобы забрать бутылку вина. К нашему удивлению, отель и площадь Кеннета значительно добавили к нашему наслаждению визитом."

"Located just off the high street, this self-serve hotel was a really pleasant surprise for us. Our room (the Watch Maker) was tastefully updated and very clean. The king-sized bed was really comfortable and the bathroom was very spacious. The sitting room in the front of the suite was an added plus and provided a good vantage point to the street. Checking in and checking out was seamless. Well done to whoever runs this place!"