Cindy
15 апреля 2023 г.
The property itself was good, and its right in the heart of Kings Lynn. It's clear the building was still in some state of finalisation, so finding the apartment when I got in wasn't as straight forward as it could be.
My main issue is with the communication - when I booked I was told I would receive check in instructions on the morning of the check in - I didn't, and in the end didn't receive them until after my check in time and only after I contacted them again. It was Good Friday, so I was concerned, and its really not good enough. They never responded to my request to check out an hour later. And then on the day when I had checked out on time, I was called and accused, not asked, of still being in the apartment, which I wasn't. It was there error, they has me in another apartment.
And as I write I still haven't received my security deposit back, which is not acceptable.
So while the property was nice, I would never recommended booking anything through this company.
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