The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

The room was a big room and pleasant , just found some of the areas in the hotel to be un clean , bath tap was dripping . We would stay in the hotel again.

Every room is a suite, as they say in the literature. Going to the room, you have a lounge and desk with a fridge and then a separate bedroom which has a large king-size bed which was comfy. There was a bit of noise from the industrial estate, but it did not bother me with the window closed. Good room soundproofing. Staff were friendly and helpful.

It looks like they recently renovated the property. I stayed for 2 nights in an executive suite. The carpets looked new, as did the paint on the walls. There was a large sitting room area with couch coffee table, dining table and chairs. There was a fridge and kettle. No sink or microwave. The breakfast was ok for what you are paying. I was here with work, so found the location for me was convenient but there’s not much around it at all. You wouldn’t be going for a walk from it. The staff could not have been nice though. The girl on reception on Tuesday 20th February was really friendly and professional. The girls at breakfast were fantastic too. I was travelling alone, so it was nice to see a friendly smile each morning. I’d stay here again. The only negative is that they could really do with updating their bath/showers.

Decent sized room, big car park and clean. Shower wasnt the best issues with maintaining water temperature.

Very welcoming and friendly staff. Will be returning very soon.

Excellent customer service.

Extremely disappointed with this hotel and stay. Overpriced and in poor condition. Should have just stayed in the Holiday Inn Express opposite. No gym or pool open and the hotel rooms were freezing cold. My expectations were not met in the slightest. All in all a very poor hotel.

Really pleased with our stay, room was comfortable, clean and really nice, only downside was the ceiling in the bathroom was damaged which we notified reception of. Evening meal was really good reasonable prices, breakfast was ok, very minimal choice but was ok for us Still one of the best hotels we've stayed in and we will be visiting again

The spa facilities was not open due to refurbishment this was the reason we choose this hotel we was not told prior to booking or at anytime after booking that the facilities was minimal