Renaissance Kuala Lumpur Hotel & Convention Centre

特別不推薦！！！！評論沒有一個人提到配的梳化床根本沒法睡，人一坐進去就塌進去了，特別軟，本來就是帶兩個小朋友想其中一個孩子睡，最後實在不捨得孩子睡這麼差的沙發，我也納悶了為啥評價沒人提這個事？真的是特別誤事，而且我都和前台説了要用，也沒人主動過來鋪，還是我看了評論找的服務員，也不主動補充東西，當然酒店早餐不錯，水樂園也好玩，如果是為了這個水樂園才住，不如住旁邊喜來登，我對比了，喜來登早滿房了，這個酒店還有很多空房，真是踩雷了，走路到klcc10分鐘，有點距離，離klcc最近的方便的是w酒店，供參考！

Disappointing experience despite great service at front desk. While the hotel itself looks good and the location is convenient, several things really let our stay down. First, a shoutout to Royce at the front desk — his service was excellent and he made check-in smooth and welcoming. However, that’s where the positives ended. The shower temperature regulator didn’t work properly — it was either scalding hot or freezing cold, making it almost impossible to enjoy a proper shower. The pillows were far too soft, and both of us woke up with neck pain every day. We requested firmer alternatives, but they never arrived. To top it off, we were charged $3 per piece of cutlery, and ended up paying $6 for two plastic plates just because we wanted to eat in our room. For a hotel of this level, this felt like a cheap and petty move — something I’ve never experienced at any other 4-star+ hotel. It’s a shame because I would have considered rebooking based on the location and initial impression, but these oversights and questionable charges have made me reluctant to return.

Renaissance KLCC is a good hotel with solid amenities and a convenient location. The rooms were clean and comfortable, and the staff were generally courteous and helpful. Check-in was smooth, and the lobby has a nice am

房間很大，設施也比較新，位置距離雙子塔步行15分鐘。 早餐品種不算多，但還算可以，有適合中國人胃口的粥和麪條。 服務是很不錯，服務人員見面會主動打招呼，也會主動幫忙拿行李。客房服務進屋都是拖鞋後進屋。

位置不錯離klcc很近，大堂服務員很熱情。房間適合帶孩子的，因為有個大沙發。缺點也很明顯，衞生間淋浴間小的要死。另外晚上摩託車炸街相當吵。