Americas Best Value Inn Laredo

Was good some old but good

Phone did not work in room TV remote was for a different room number not mine No working WIFI at all. Tried to work with Hotel Customer Service Desk clerk lied to CS agent who called. CS refused to cancel booking and get me in hotel with working equipment I was literally at the lobby desk when CS agent called and listened to her lying to agent I am a fleet owner with 39 drivers on the road weekly. I have instructed all drivers to not use Hotel APP Last month i reimbursed 4236.00 for hotels using this app. I advised in system wide email that i will not reimburse any hotel bookings using Hotel App

Bed bugs, found prescription pill and had someone walk in on me while taking a shower... Stayed 30 mins

The service was bad especially that the room had no tv then I had to go back downstairs and get a new room like why couldn’t the receptionist come to me and bring me the key to the new room ?? Bad customer service

Stop at Wal-Mart and buy a few towels and a cheap throw away bed spred... beds are old and wore out ..

The pool didn't have any water, the key card never worked, not worth the money.

Double charge for two rooms and manager didn’t want to refund the other charge.. Room I didn’t reserved

Honestly I always stay here no hot water both nights but it’s afortale

roaches, the door had no dust guard, filthy, floor was sticky, not worth the charge at all...