The Chancellor Hotel

Generally good. Disappointed there was no kettle or microwave in the room, although there was a refrigerator.

Your pool needs refurbishing and cleaning during the day because of the falling leaves and flowers from trees close to it

The night staf were extremely rude. The door of the room did not lock. The facility was nasty, and needs a lot of repairs. The breakfast area had a lot of bugs. I do not recommend this place at all.

The staff was very friendly. Service was great. I didn't like that it had no microwave and iron in the room. The continental breakfast menu was very limited. Other than that it was a great stay.

no. Where is the person I spoke to at 730am, they couldn't answer. I calmly walked out whilst the manager followed me out into the car park telling me let her see what she could do. And she cant go lower that is trouble. And if she can call me another hotel. The audacity of these people is beyond me. I told her this isn't going to remain between us. I am going to highlight this for others to be aware. Imagine I am a Trinidadian and getting this kinda is treatment. Imagine what you do to foreigners. Shame on you. Am sure I am not the 1st person you have done this too. You know exactly what you doing. I called another hotel and went there after. I strongly suggest boycotting the Chancellor Hotel.

The property is in dire need of upgrading to the 21st century, yes it's low budget but little improvement can be made to the rooms pool and bar area. Customer relationship needs attending to also. But if you want a quiet place to be for just a day or two after going to the beach or shopping it's good.

Great stay will definitely return

My room was not cleaned and the shower was not properly cleaned when I got there. The receptionist is not a friendly person

I have been staying at the Chancellor every year for Carnival since 2019 and cannot express enough how perfect the experience always is! The rooms have been recently renovated and are very nice-- our room included a kitchenette with a refrigerator and microwave and electric kettle. The owners are always around and are not only fun and hospitable, they are responsive to our every need. The staff are also very professional and responsive, even proactive, to our needs. The food is excellent and affordable! And the location is the best, especially during Carnival season! We walk to everything-- the savannah, the Oval, to meet our band for Jouvert and Mas. We love being in close proximity to all the carnival festivities, but at the same time tucked away in our own little oasis at the Chancellor.