Hotel Villas Tiburon

The hotel is full of beautiful and curated details and the rooms and overall structure are beautiful. It’s in front of the most beautiful beach of Holbox and has a nice beach club. However Personnel wasn’t very nice.

Primero tuvimos muy mala suerte debido a una tormenta que dejó muchísimo SARGAZO en la playa del hotel, lo que hizo imposible disfrutar de las instalaciones en la orilla del mar. Estaba todo sucio y el mal.olor era insoportable. Tuvimos que ir a otros hoteles y pagar por el uso del club de playa. Hablamos con las personas de administración acerca del tema del sargazo y de no poder usar la playa y no hubo alguna compensación por los gastos extras. Ni un descuento en el bar del.hotel, al menos para estar en la piscina, ya que en la playa era imposible. Es muy frustrante pagar un hotel en la orilla del mar y no poder hacer uso de este, el valor que se paga es mucho más alto que un hotel en el centro. Realmente no les importa que los huéspedes se sientan cómodos ni bien atendidos. Otro punto importante que no tiene que ver con el sargazo son las camas. Tiene un colchón tan duro que no se puede descansar y las almohadas muy planas. No pude descansar bien ni un sólo día. Es segunda vez que me alojo en este hotel, pero creo que será la última. Fueron 5 días en los que no pide descansar bien, no pude disfrutar de la playa y además gasté mucho más dinero del que imaginé.

Overall, we really enjoyed our stay here. If you kitesurf, this is a great location with a 5 min walk to the kite launch location, but still walkable into town - maybe 15-20 mins. Several restaurants within a 5 min walk. Spaceous rooms. Beds a little firm for me, but that's a personal preference. Great beach. The staff was friendly and helpful.

The place was very clean and the beach was fabulous. Louis and staff at beach awesome. top

Really clean everything . reception people 5* . Julio from the bar and outdoor area Amazing 10* . Rooms: needs improvement , carpet beside bed need to go , dirty dirty . curtains r really old , so thing because of the sun , hard to sleep in . Pillows please upgrade them super old !! the room was super clean , also the bathroom with towels and shampoo and soap . Outdoor area 5* Overall Hotel is a 2 to 3* only because room inside needs an improvement asap!

The good: right on the beach. The bad: the beach had piles upon piles of sargassum. I didn't see anyone cleaning it, but I also understand that it's difficult to clean. We left the hotel and went to a cleaner area of the beach. Also, their pictures look way better than the facilities they provide. A cheaper hotel would have provided the same quality. Their pool is tiny. The terrible: The beds were hard as a rock, the floor was more comfortable than the beds.

Due to the recent storm, the island and the smell was pretty awful but under other circumstances, it would have been a wonderful stay.

Great staff very helpful and quick. Paul and Uwana were awesome and Lewis,Knox and Mara at the beach bar are the best ,they will make your relaxation experience on the beach unforgettable. Definitely will stay with them again.