Morgan-Jupiter Apartments

La ubicación es buena y el apartamento está nuevo, pero es una pena el trato al cliente, no por mala educación del personal que fue educado en todo momento, sino por la política de la empresa. El menaje de cocina estaba muy limitado: 4 cucharas, tenedores y cuchillos, 2 tazas, un estropajo usado. En el baño no había nada donde dejar el neceser….. por no haber no había ni trapo de cocina. El aparcamiento en un patio de tierra sin cubrir y sin timbre para llamar a la recepción. Cuando pagamos el parking nos cobraron un suplemento por abonarlo con tarjeta. A continuación nos piden los datos de la tarjeta de crédito para poder pasarnos un cargo si rompíamos un vaso, perdíamos una cuchara…. En el apartamento había una relación de precios para cada pérdida o rotura. Al entrar en el apartamento tuvimos que llamar porque el grifo del baño estaba roto y claro llamamos para que lo vieran no fuera que nos tocara pagarlo. Lo más humillante fue cuando nos íbamos que la recepcionista nos acompañó al apartamento para ver si estaba todo correcto: contó el menaje, miró si funcionaba el aire acondicionado, la TV (por cierto solo 7 cadenas portuguesas), hasta la lavadora que al estar panelada no se veía a simple vista (igual pensaba que nos cabía en la maleta). En fin una mala experiencia por lo que cuando volvamos a Lisboa iremos a otros apartamentos u hoteles donde no nos han tratado en otras ocasiones como delincuentes.

Это было разочаровывающее пребывание, а не такое, как рекламируется. Телевизор не работал. Кровать очень маленькая и едва вмещает людей. Кровать издает сильный шум каждый раз, когда вы двигаетесь. Стены в квартире настолько тонкие, что вы слышите все, что говорят соседи, и у их кроватей были такие же проблемы, как и у нас, когда кто-то двигался, они слышали шум кроватей! Когда я спросил о кровати, они сказали, что ничего не могут с ней поделать. Ванные комнаты тоже такие маленькие. Расположение хорошее, так как оно близко ко всему, но я никогда не остановлюсь здесь снова и никому не рекомендую.

In the beginning I really enjoyed my stay. However, later on in the stay, the water boiler broke at 4:30am in the morning. There was nobody there for help to atleast pick up the phone for emergencies. I had texted, sent multiple videos, tried to call the police it would not allow me there and I did not even know the number to dial either. It was hot so there was a button on the wall to I am assuming to call atleast the ambulance. Glass broke off, pressed the button no one cared. I feel as a facility there should be someone there or take over night calls in case of an emergency at least and the button on the wall should have worked to have the ambulence come. Unsure why that did not happen. Then when I tried to communicate in "their hours of operations" at 9:30am in the morning I was given unnecessary attitude when asked if they received my messages, and videos. Was told "all of our office equipment is wet so we did not" yet somehow the phone is working the very phone they use to send messages and texts to. It really infuriated me. Everything else aside from that was fine before all of that. They fixed it approximately around 2 days later which is good. But I had to literally spend money on a hotel which cost alot of money. Thankfully though the hotel and Morgan Jupiter will refund me my money. Which was good but not all hotels do that so it was very scary doing all of this in a foreign country with no one to call or came other than the neighbors and I was super lucky with him

Wonderful stay at Lisbon. Close to supermarkets, public transport and lovely places to walk through. Loved the place, quiet and nice, just what I needed! I would stay again next time I am in Lisbon. Obrigada!

Great stay, very well laid out apartment with all the amenities required, staff on site and attentive. Highly recommend

It was a very clean hotel. Staff is nice and will help you out when you need it.

The staff is very polite and the apartment is exceptionally clean and cozy.

I think overall the Morgan Jupiter is a fine establishment. The apartments are beautiful, well equipped and perfectly located. My only annoyance was the prevalence of paid adons. They are all fairly priced but it gives an impression of booking a low cost flight to find out you need to pay for water. I would come back but I would happily pay 15$ more a night and not have to worry constantly about little extras looming over my head. Staff was still super pleasant and nice.

Basically ok - but no place to hang jacket, no stand for the suitcase except the floor. Coffee maker in the room but impossible to find right capsules from the shops so only option to buy expensive capsules for the reception.