Hotel Garni Muralto

after baddest experience with ibis, I must admit this is a very nice hotel, just 5min walk from the train slation, just a little higher up, offering a nice view of the lake even from lateral hotel windows. modern ambiente, upgraded facilities, comfy lobby and fast WiFi, will chose this again in march.

Clean, modern, well-run, conveniently located. Ideal for a solo traveller on a short stay. Very reasonable price, especially by Swiss standards. Excellent breakfast. Friendly staff, but then I have some Ticino roots.

Great hotel right in the middle of Locarno. Walking distance to everything. Gave us an upgraded room with lake view. Very clean and seems recently upgraded. Staff was great and we are even staying an extra night.

Hotel is extremely clean. Breakfast was amazing. A lot of variety. Location was only one block from train station and main square. Overall our experience was excellent. You won't be disappointed. But of course the rooms are small. That's Europe though. We expected it.

While to hotel is nice and staff extreemly friendly, location was not good for me with wife in wheelchair. Had to change hotel. Booked this hotel for 5 nights and manage would not give us a refund, so we had to pay for a room we did not use. One night penalty would have been acceptable, but not 4 or five nights.

This hotel was truly amazing. The front desk lady was incredibly helpful knowing we will arrive in the middle of the night she made it possible that we had parking right by the door and the key was hidden in a safe place so that we were able to get to the room and have a really good sleep after the long travels. Thank you so very much for making that possible for us. The room was extremely clean and next morning we had an enjoyable breakfast. There was something for everybody because there was a wide variety of food. Great stay, we would highly recommend this hotel.

A very pleasant stay. Close to all shops restaurants and lake.

Loved this hotel! Positives + Location (just five minutes walking distance from the train station) + Rooms (modern and clean) + balcony (large, facing south, wind protected, privacy protected and they even have a cushioned bench to sit on.) + Staff (very friendly!) + Breakfast (bread, yoghurt, eggs, cereal, fresh fruit, yoghurt, cheese, meat, coffee and tea) + View (You can see the lake and the mountains) + Quiet (High quality sliding doors that stop any traffic noise from coming in but there's not much traffic in the evening) + Beds (Large double beds with separate mattresses) + Ticino card is included which means all public transport is free in the area + Reasonable room rates Negative - I wasn't a fan of the foam mattresses. I highly recommend this hotel and just want to thank all of the staff for their excellent service.

The bad experience started with the receptionist who doesn’t know her job, she asked us to pick up the extra bed from the storage since she feels tired and not in the mood; than our booking included the parking which was not available once checkin, adding to that their manager who was angry because we claimed for our connected room a request which was not respected. As a summary of their unprofessional behavior and race discrimination; he entered our room without permission and when we went to pick up our luggage from the car we were shocked that he canceled our reservation with an excuse of non show. He asked us to raise a claim to *********** platform used for reservation and after all he refused to refund our money. So disappointing this is not the Swiss hospitality, we wonder how they can have the permit to open.