Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

The hotels ppl is bad on service. Other things are ok

完美…夢幻…可以滿足你的一切幻想……美食、美酒、美景．．盡情享受生活

The stay was ok, the problem was the noise at night, and the noise came from the staff running carts of laundry and dishes all night long down the hall, it sounded like a train station.

I was really excited to go here and we had selected one of the most priciest room choice they had, expecting a really fun vacation. The hotel has very good reviews and seemed highly rated. But here below are some of the pros and unfortunately more cons: Pros: Clean facility Helpful staff Lots of restaurants choices Cons: - As soon as we checked in, even though it was 3pm, check in, we didn't get a room till 4-4.30pm. - Our room was almost a 10 min golf cart ride away!! So, all the entertainment, pool access, restaurants were far away from our room, and every time we had to step out, we needed to call for the golf cart. Which just seemed very inconvenient, but definitely a way for the resort to make extra money! Who carries that much small change $$ for tips! It was just not something we were prepared for. - Even though there were so many restaurants to eat at, we only ate at 3 restaurants, because all others had 1.5-2hrs wait time each time we tried! They don't take reservations, so cant really skip the wait. - Entertainment, I might add what entertainment?! The customer service was really poor. We didn't really see any entertainment because there wasn't enough information about it! - We tried to book an excursion via the concierge at the hotel, and they tried to rip us off by charging an additional $150. We booked the same excursion directly from the website! - Been a VIP Silver Elite member at ******* gives me some benefits - which I did not end up getting!

Food is not good at the most of the restaurants. The stake house is good but you need to pay $30 per person.

The food and service at this resort was terrible. I will never stay here again. Beautiful location but very dated and the quality of the food and beverages were terrible. Not worth all inclusive.

Beautiful property. Excellent food. Great snorkeling right on the beach. Nice pools. Great selection of restaurants. Bring good binoculars to see the many whales from hotel balcony/beach. It was an incredible site. Highlight of my trip. Room was beautiful. Great staff.

I love the staff everyone was friendly and helpful. If you look lost they ask you if you need something or are looking for something. They do care about their guest.

The property was absolutely beautiful. The food and drinks were great, as well as all of the staff.