We stayed here over new years of 2023 -2024; the hotel and room is nice; but it had so many ******* that’s it’s hard to recommend outright.
There is an underground garage to park in, what they didn’t tell you is that there is a steep ramp going into it, my regular sedan car going slowly bottomed out. For sure I’m not the first to have this happen to. The staff on check in should disclose this problem; and frankly it should be fixed.
The room is nicely appointed but lacks interior lighting, it’s really dim when the sun goes down.
The shower is made unnecessarily narrow with shower doors handles that encroach on your space. Yes I hit my elbow a couple times. Additionally for such a nice place the mounted shampoo, conditioner and body wash makes this place feel more like cheap hotel. Additionally the drain didn’t work properly and the shower head was disconnected from the wall. The grout in shower is not cleaned well, there was mold formations.
The towels were nice.
The bed was quite comfortable; the pillows too were good. The dried blood spots on the sheets, not so great and that should have been noticed and not put on the bed. I personally didn’t see it straight away because it was under the duvet and appeared in am when the cover was pulled back.
The room had large modern tv, but it lacks the ability to stream from your device to the monitor a bit of a let down.
Last point The front desk lacked knowledge on how to split pay at checkout and no mgr was there to help.
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