DoubleTree by Hilton Lubbock University Area

Within walking distance to see a concert at Buddy Holly Hall. Room was spacious & beds were comfortable.

Bathroom was extremely small with poor lighting. Upon arrival there was no hand soap in the bathroom. Called front desk to let them know but none was delivered. Bed was comfortable.

Great customer service from the young man at the counter, very nice clean rooms furnished with everything you’d need for a shower. Will definitely stay there in the future.

I was really excited to stay here but was rather disappointed. I could hear every door down my entire hall as it opened and closed. My biggest issue was the hot water. The shower barely got warm and the warm water did not last long. The area is pretty sketchy, but I knew that when I booked. But if you're not from the Lubbock area, be aware. Overall I felt I paid for an upscale hotel and got a Laquinta.

Hotel has a weird smell, Im assuming due to the restaurant in lobby. Check- in was quick and easy. Got to my room, again had a weird smell. Almost like sewage, or if someone took a number 2💩, and the smell still lingered. Toilet did not flush correctly, wanted to overflow. (Probably the target of the smell). The shower was dirty, water stains on glass door, and shower floor. Looked like never been scrubbed or clean properly(also had a weird smell). Later on the evening, someone tried opening my door. Thankfully it did not open, but the person was persistent and kept trying their key, and turning the handle. I yelled at them they had wrong room to go downstairs and fix issue. Then called front desk to ask them if they gave my room to another guest? Clerk said no, they had just started shift and was unaware of recent check-ins. Hotel has high activity and not a quiet place at all. People and children roaming halls being loud. I do not recommend.. will never stay again.

You can hear all the noise happening around you. Not clean in the restrooms & hot water does not get hot and does not stay warm for long time. Never leave reviews but I will for this one. DONT WASTE YOUR MONEY HERE.

Customer service was great! Room was clean! The restaurant inside of the hotel is off the charts delicious!

Great location!!! rooms were very nice just needing a little more detailed cleaning found old food under bed skirts and a lot of dust beside fridge area. parking was horrible, but overall was a great stay.

Great experience overall. Comfy bed, quiet halls, friendly staff. The restaurant downstairs is also really good.