Motel 6 Madison, WI - East

Room was clean, comfortable and remodeled. The hall and other areas were dated and had weird smell. Easy to see from the highway but a little harder to get to. Easy check in and out.

Had a guy enter my room. Heard my dogs bark and closed the door. He then proceeded to say he was there to replace a lightbulb. I said no!!! He said I called to have one replaced, I said NO! He than said he was from maintenance and was to change the mesinee light bulb. Again I said no. I went to the front desk first thing in the morning. Dan was at front desk . He basically ended by saying I needed to talk to a manager. I asked when the manager would be in instead this afternoon. I called that afternoon while I was at my event and they said the manager was not there. I asked again when the manager would be in and they said he is in an hour. they said I had to call Monday to talk to him. I said this is pretty important when a gentleman walks into my room unannounced no knocking on the door nothing and retreats when he hears my dogs barking. The desk again seems not concerned and tells me again to contact the manager. I said I need to talk to him ASAP. They took my phone number and said he would call me. I never received a call back from the manager, next day goes by I try to explain the situation again again I was told to talk to the manager. I checked in on Thursday and on Sunday when I check out I again when I gave them my key back voiced my concerns to Dan he wants again said that I needed to speak to the manager , but also told me that they were working on it. Not sure what that meant but I sure don’t appreciate as a single woman traveling that this may be very concerning

The young kid working the front desk had no clue how to take cash to pay for the room! Really??? I reserved the room with a credit card and was going to pay cash. He told me he didn't know how to do that on the computer check in procedure, so I had to pay with a card. I reserved a room with a single queen sized bed, but was told that no rooms were available with that option. I was put in a room with 2 smaller beds... 🙄

When we got to the motel to check in the desk attendant said he didn’t know what room to give us mind you we had the room booked one week in advance. When we got to our assigned room, the room wasn’t made and it was filthy. When we go down to complain about it the attendant gave us a made up room which he wasn’t supposed to I guess because the next morning when I was returning the key I overheard the ladies behind the desk complaining about how did she get the room. To add a cherry on the top, there was a cockroach in the bathroom.

Was good for price, smells like smoke and kinda loud but overall clean and nice staff

The hotel was supposed to be smoke free but there was a clear smell of various smoked products in the hotel

Price point is great! Property/rooms are clean and well maintained. Staff are welcoming and friendly.

Staff were friendly and accommodating. Price point was consistent with accommodations.

Rooms wasn’t cleaned to much noise and smoke smells and say only take major credit cards once u check in