Hotel Europa

位置極佳，極其方便！衹是廣場正在修建，出租車無法到門口，衹能停在廣場外面。

Check in supposed to start frim 2 pm . I arrived at 3 pm and had to wait one hour for my room . I asked for a double room and got a twin room . Not impressed. We are in winter and the air conditioning was on insread of the heating . I turned on the heating and dod not work . I called reception and they sent someone to check the heating . After abother 30 min. The room was colder than when i arrived . I called thek again and after 15 min. They called me back saying they will change the room . Agaon the new room had a twin bed and not a double as i especially specifidd in my original booking . The onmy good thing of my stsy was the view of the centre of Madrid . To finalise i wanee dro take a shower the day of my depparture and the water was completely cold . Not hot aater or even warm water . There were repairs throughout my stay as well. Overall it was a horrible experience and it was not cheap at all . I paid 400 euros for 2 nights. Would not recommend this hotel and for sure will not stay in Hotel Europa again

A fantastic location in puerta del sol, a lovely cafe and friendly service. However there was clearly work going on in the hotel, none of which was explained or apologised for.

I LOVE this hotel! This was my 2nd stay at the Hotel Europa. The staff is wonderful and very attentive. Everyone speaks English which makes it easier. The rooms are great and beds very comfortable. The bathrooms are amazing- the best I have had in Europe. This is a top notch boutique style hotel in a fantastic location right off the Puerto Del Sol square.

Best hotel to stay in Madrid it’s right in heart of Madrid. So convenient to visit all tourist spot every thing is in walking distance you don’t need car at all. The hotel is maintained very beautiful really historical in Madrid. So many cafes around we had a great stay.

Great property, awesome view, great staff, located in the heart of Sol and whiting walking distance from landmarks, trains, subway, restaurants, shops and many more. I stayed here every time I visit Madrid.

The Hotel is going thru reno so it is loud during the day. Rooms are hot in Nov. Location is great. Rooms are big.

If you want a quite place this is not for you... the hotel is in a very crouded and noise area.

Helpful and friendly staff, clean room, great water pressure in the shower. The location was perfect for walking to sights such as the Palace and Prado museum. I’d definitely recommend staying there