Hôtel Mercure Besançon Parc Micaud

Everything is good, deep impression

Room was large, clean, bed comfy, only concern I had was a health and safety issue, the window in our room on the 7th floor was large and opened all the way (I do have a photo), very concerned about the safety aspect of this, especially if children use that room.

The location is lovely. The parc is quite pleasant and walking to the center of town is easy. The hotel seems not to have been renovated since the 1980's. The woman at the front desk when we arrived was just lovely, very friendly. The room however was disappointing. Bathroom had not been well cleaned, dust on the tp holder, the shower curtain (yes, a thin white polyester shower curtain) was dirty at the edge. The carpet hadn't been changed in years. The room served its purpose for one night. Where the experience went even further downhill was dinner in the restaurant. We had a deluge that evening and my husband recommended we just eat at the hotel. I suspected this was not a good idea but ok. The food was dreadful; they had to re-heat his dish twice, the service was fine, they tried but could not make it work. Fortunately they had a very good bottle of wine that only slightly made up for the meal. So to summarize, best stay somewhere else in Besançon.

The staff is just so friendly and lovely it’s a pleasure to stay there. It’s a basic Mercure, nicely located but have come back a few times now when I travel through the area because the staff are all incredibly friendly and helpful.

Old and outdated hotel that desperately needs renovation. AC was really noisy and didn't cool down the room and it was impossible to get a good sleep with AC on. The only positive side is that it is located close to the old city center.

Glad we chose Mercure for our 4-night stay. For a 4 stars, the rooms are small. However the furniture, the beds are very good quality. Staff was polite and professional and friendly. Location is excellent! We enjoyed crossing through the park and a bridge to reach town within 5 minutes walk. The parking was a huge plus. Breakfast is offers great choice and has quality products. Staff very professional and courteous. Bathroom amenities are basic but good quality shower and shampoo. Nothing else. Do carry your own. Will definitely recommend this hotel and will return again.

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As a All-member don’t expect the amenities you are used to. There was no welcome-drink, welcome-gesture or roomupgrade. The hotel is dated which is reflected in the price. The breakfastrestaurant is renewed and there is enough choice. The members of staff responsible for The breakfast are very friendly. The location of The hotel is really good.