Hôtel WelcomInns

Il n'y avait aucune eau chaude pour la durée de notre séjour et aucun suivi pour un crédit ou autre n'a été fait par un membre de l'hôtel encore même 2 jours plus tard...je vais rappeler aujourd'hui, car les dames de la réception n'était même pas capable de nous rassurer à ce sujet.Une d'elle a même dit que ça fesait 3 jours que l'eau chaude était présente par intermittence mis là plus rien. Et aucun avis à notre arrivée. Avoir su j'aurais été ailleurs, car j'y étais pour le travail En arrivant pour le déjeuner, il y a avait une équipe sportive d'enfants avec leurs parents à mon arrivée le buffet était dans un été lamentable et il n'y avait quasiment plus rien à manger. Malheureusement je ne pouvais y aller plus tard,car je devais partir travailler. Le sol de l'entrée de la piscine était rempli de cheveux et de saleté. Bref aucun point positif sur mon séjour.

bon service, la chambre était belle et propre le petit déjeuner était bon

Deuxième fois a cette hôtel Le déjeuner très bon. Chambre confortable.. Seule petit bemole l odeur dans l assenceur mais sinon tout est parfait

Elevator not working! Bed had long hairs, when I called desk they barely spoke English and was telling me to wait the next day to fix the door. No non dairy milk

Pool was closed for renovation and this was not disclosed at booking (but the elevator being serviced was). Beds were very hard and uncomfortable and the room was too warm even though the heat was turned off. The front desk was very helpful navigating transportation. Would have stayed in the city if we had known the pool was closed.

We had no problem with our two night stay: It was OK. But we had to cut our trip short due to an injury. However, trying to get any action from the staff about changing our reservation was impossible. Repeated communications were all ignored. No inclination by management to honour commitments made by staff. Very frustrating.

The hotel was great and the room was clean, would definitely book here again. The hot breakfast was nothing great but we only popped down for a few minutes so weren't bothered by the lack of selection/quality.

Nice property, seems like it was older, but has some new renovations. Room and beds were pretty standard, but everything was clean overall. Only issue was the AC unit was disconnected for the winter, so no fan or anything like that. The room’s do have heaters. Breakfast offered a wide selection so was happy with that.

Everything is great about the hotel except that our room wasn’t available at check in. We wait till around 4:30pm to have our room.